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At a time when technology and regulations have led many banks to centralize their operations, Bank of America has expanded its emphasis on localized strategies under the leadership of Chief Administrative Officer Andrea Smith.

Of the world's 10 largest financial services firms by revenue, only JPMorgan Chase has a woman as its chief information officer.

Di Gangi has already seen tremendous success in running small and medium business lending, but this year she stretched even further. Among other things, she spearheaded the launch of WE Source, an online tool that helps women entrepreneurs with insights into funding, networking, strategy and other business essentials.

Cathy Bessant, Bank of America's chief operations officer and American Banker's Most Powerful Woman in Banking, has undertaken major initiatives outside her institution, including a focus on responsible AI.

A classically trained pianist who co-heads investment banking for consumer products at Citigroup, Hoover sees a parallel between the focus she and her team bring to their business and achievement at the highest levels of classical music.

Ranjana Clark, recently named as head of global transaction banking for MUFG Americas Holding Corp., led the rollout of a tool aimed at creating a better customer service experience for employees and customers alike.

Knox's hefty investments in client- and associate-facing technology are paying off for Bank of America's private bank.

Innovation in banking typically means developing or investing in some cutting-edge technology that will appeal to younger, tech-savvy customers. But to Luanne Cundiff, it can also mean finding new ways to meet the needs of senior citizens who aren't all that interested in digital banking.

Rosilyn Houston, chief talent and culture officer at BBVA, challenged a longstanding policy that barred executives at her bank from serving on corporate boards. Here's why.

Harford was recently promoted to president of UBS Asset Management after a two-year stint as head of investments.

The wealth management and investment services group Kedia leads grew profits by nearly 25% last year and accounted for 13% of U.S. Bancorp's total revenues.

Over the past year, State Street Corp. Chief Marketing Officer Hannah Grove has implemented a new “Follow the Sun” strategy for the marketing department, adding hires in Poland and India in an effort to cut costs that has yielded unexpected benefits.

Patricia Husic, president and CEO of Centric Financial, had her bank start offering self-defense training sessions for her workforce, roughly 60% of whom are women.

JPMorgan Chase General Counsel Stacey Friedman is working to make the bank’s legal department faster and more agile.

Maria Veltre knows what it's like to feel disrespected. Early in her career, she was in mid-sentence when a senior executive turned her back and walked away. Veltre vowed never to make others feel the way she did in that moment, no matter what their situation or station.

McNiff, American Banker's No. 1 Woman to Watch for 2019, was promoted to the CEO role in April following the retirement of Barbara Desoer.

In the last two fiscal years, the treasury and payments solutions unit that Haward-Laird runs has had the highest return on equity of all BMO Financial's business lines.

The research division Browning has built at Bank of America Merrill Lynch is consistently ranked among the best in the world.

JPMorgan Chase's custody services unit has emerged as an "industry powerhouse" under the Heitsenrether's leadership.

In an increasingly competitive financial services marketplace, tiny Citizens is thriving, thanks largely to tech innovations Castilla has pioneered and the loyalty built through Castilla's relentless promotion of the bank's customers and the broader Edmond community.