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Part of Jamie Moldafsky's job at Wells these days it taking an earful on social media, but the immediate feedback offers important lessons about the bank's products and efforts to rehab its image.

Third party 'pays' and app companies like Uber are making the payment almost invisible, and threatening banks' relationships with consumers, writes G. Vedanarayan and David Griffiths of VirtusaPolaris.

Rebeca Romero Rainey, a third-generation community banker who rose to executive leadership in her early 20s, has been tasked to lead the Independent Community Bankers of America at a pivotal time.

Restaurants and other hospitality businesses have suffered a series of breaches. E-wallets can provide extra security and marketing heft at the same time.

Small businesses have not embraced chip cards as quickly as big chains, and there are some adjustments technology companies should make, writes ShopKeep CEO Michael DeSimone.

JPMorgan Chase’s Colleen Briggs and Fiona Greig are among those working on ways to help a growing segment of consumers with wildly fluctuating incomes. Plus, the women of Wells Fargo’s board and a big promotion at Citi.

As restaurant security issues mount, it's important to have a set of sophistiated tools that can mitigate and respond to fraud, writes John Christly, global CIOS of Netsurion.

The payments processing and technology giant should add more merchant services and marketing to its Star network to overcome competitive and regulatory pressure, writes Eric Grover, a principal at Intrepid Ventures.

Kate Quinn, one of American Banker's 25 Women to Watch in 2016, was given expanded duties, and consumer banking chief Kent Stone will retire.

Consumers are comfortable with push payments, which makes them a good fit to boost usage of digital wallets and other mobile payment options.

Vantiv has agreed to acquire Paymetric, an Atlanta-based company that automates business payments processing.

As the smartphones become ATM cards, a new set of security risks emerges. Thorough ID protection is necessary to keep no-card ATMs secure.

Amazon is using its substantial scale to rapidly diversify beyond its e-commerce core, with its latest move being a self-service subscription hub.

False IDs are complex and difficult to spot. A combination of biometrics and other advanced security tecnology is needed.

Carol Hayles’ departure from CIT leaves us with one less female CEO-CFO team in banking; even Supreme Court justices get manterrupted; a Google doodle celebrates a microlender; and Sen. Elizabeth Warren strikes a pose.

Issuers and other organizations accept a nominal level of money laundering. Machine learning and artificial intelligence can improve that.

Delorier is a former chief marketing officer and head of consumer channels at SunTrust Banks.

Mobile apps still account for only about one percent of transactions. There are a few ways to increase adoption, such as targeting payment types that are already tough to make with cash.

There are several steps necessary to contain, assess and report an incident that should precede further action.

Check imaging reduces the need to handle paper, reduces clearing time and paves the way for mobile deposit and remote capture. However, this new functionality also means financial institutions take on greater risk from electronic acceptance, images in the cloud, and significantly reduced float times.