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Technology can be an excellent tool for solving problems, like the confidence gap in salary negotiations, which one startup is addressing. Research shows bots can fully oust millions of full-time workers from their jobs and Christine Duhaime says women in banking will lose if they don't step up to the opportunity. Also, Maureen Sherry, former Goldman banker Shauna Mei and Sam Polk talk about life after Wall Street.

If there is a takeaway from Citigroup's not-quite-stellar rollout of the Costco Anywhere Visa card, it is this: Even in modern times, the transition of large card portfolios from one issuer to another can prove disastrously complex.

Rewards are considered a key driver to get consumers to adopt mobile payments, and Walgreens has tied its loyalty program to Android Pay.

There’s no way to gift-wrap the EMV woes for issuers and retailers around the upcoming holiday sales season.

Acquirers and independent sales organizations have long heard a similar refrain: Adjust to the fast pace of technology or perish.

Citigroup Inc. mistakenly sent e-mails to some active Costco Wholesale Corp. members telling them their wholesale club membership had lapsed and that their cards would be canceled, bringing a fresh headache to the new partnership.

As it charts a long-term digital payment strategy, TSYS has hired Karim Ahmad, a management consultant with a background in financial technology, to be as head of global product and innovation.

This week Minneapolis-based U.S. Bancorp is launching a new consumer account that's designed to appeal to millions of Americans shut out of the mainstream financial system.

The promise of faster EMV technology is a welcome reprieve for many ISOs who have grown weary of listening to merchants gripe about the snail's pace of chip card transactions. That reprieve, however, may not be so quick in coming.

The shifting attitude of Asian consumers such as Chiu is upending the economics of the credit-card industry, and banks like Citigroup Inc., HSBC Holdings Plc and Standard Chartered Plc are taking note. The banks, which increasingly rely on the region’s swelling number of affluent people to drive profits, are slashing the number of card products they offer in Asia and focusing instead on getting a smaller range of cards adopted for online payments.

Heather Cox is moving to USAA; female regulators are gaining prominence in the online lending conversation; and asset managers are still fighting sexism at work (but then again, who isn’t?).

They may seem like a relic from a bygone era, but dial-up terminals have shown surprising staying power in today's payments ecosystem.

Phillips 66 is the third major merchant to come aboard for JPMorgan Chase & Co.’s upcoming launch of Chase Pay—alongside Starbucks and Shell Oil—and the byproduct of this deal is an overhaul of the gasoline and convenience retailer’s existing, relatively bland apps.

Grocery stores are well-oiled machines, with the placement of every product carefully researched to guide the shopper from one item to the next. But even this process has some room for improvement.

Old Dominion National Bank in McLean, Va., has hired Stephanie Lykins-Harvey, formerly of Cardinal Bank in McLean, as director of retail banking.

The San Antonio-based bank announced Friday in a press release that it has named Cox its chief technology and digital officer, a newly created role that includes the oversight of information technology, digital strategy and operations, and experience design.

The $3.4 billion-asset company said in a press release that the division will offer a variety of SBA products.

At most merchants, mobile wallets have been a solution in search of a problem. But at the pharmacy, every customer already has a problem — possibly several problems — they want to address before they even think about how they want to pay.

Carrie Dolan steps down as CFO of Lending Club. All eyes are on Marissa Mayer's next move as the Yahoo-Verizon deal plays out — and speaking of women righting ships: Mary Hines talks about reviving Citi's loyalty program.

Two years after eschewing Apple Pay and NFC, CVS is integrating payments, marketing and prescription ordering in a single bar code-enabled mobile app, replacing a customer experience that currently relies heavily on time-consuming interactions with staff.