Apps

At this year’s Swift Business Forum in New York, executives said banks can build "more intelligent routing" to speed up payments and reduce the cost of processing and delivery.

Facebook is seeking customer data from big banks. Executives say it's not clear what the benefit would be, but the drawbacks are easy to tally.

Facebook is seeking customer data from big banks. Executives say it's not clear what the benefit would be, but the drawbacks are easy to tally.

Vendors keep merging, and new ones keep forming. For banks, the change brings access to more options, but shorter relationships.

Small banks are being warned to slow down mobile tool development and check vendor arrangements, as researchers repeatedly find vulnerabilities that can be exploited by cybercriminals.

The appointment of David Solomon, who will take over for retiring CEO Lloyd Blankfein, has not altered the bank's aggressive plan to build a mobile phone-based bank for consumers in the U.S. and beyond.

A cash management offering by Mastercard and Strands is the latest example of new answers to commercial clients' demands for better digital services.

A Chicago bank isn't afraid of taking on competitors that spend billions on technology. A state regulator is afraid of giving fintech startups too much latitude. Yet another one of our Most Powerful Women retires. Plus, blockchain's leading ladies, the fallout from a big political upset and a tool to help you stop apologizing.

The bank's Finn app is attracting users by removing complexity from mobile banking.

In focus testing for its digital-only app, Finn, Chase learned users wanted a standalone brand that still offered some traditional features, such as paper checks.

Banks and startups compete for the same clients, as customers want one source for online checking and investment accounts.

The OCC finds that Wells Fargo was not alone in its sales abuse practices (though it's not naming names); Fifth Third's Tim Spence is our Digital Banker of the Year; the CFPB acting director wipes out the agency's Consumer Advisory Board; and more from this week's most-read stories.

The marketplace aims to bring together credit unions, CUSOs, industry vendors and more.

The financial technology infrastructure firm has made its first move to provide services outside of the U.S.

Wells Fargo is adding a new tool to make its mobile app easier to use as the bank tries to keep Silicon Valley innovators from stealing more customers.

One woman's legal battle of more than a decade could develop into one of the biggest gender discrimination lawsuits to hit Wall Street. Bank of America faces a complaint after its sexual harassment ouster, and loses another top female executive. Plus, lots of tech initiatives.

The Michigan bank hopes conversational technology can get customers to talk more freely about their financial health.

Nine female crypto leaders are profiled in Glamour magazine. Nasdaq’s Adena Friedman can envision it being a crypto exchange someday. Some banks in Brazil show progress on overcoming a sexist culture. Also, moms react to Kate Middleton.

Alice Milligan, its chief digital client experience officer, said the company dedicated itself to delivering what customers really want and that more features are on the way.

Banking apps now rank just after weather and social media in usage, according to Alice Milligan, chief digital client experience officer at Citi's U.S. Consumer Bank.