Numerous reports and lawsuits have criticized the health insurer for using algorithms to ramp up denials of coverage.

Financial institutions are adopting AI technology into virtually every aspect of the business. Analysts and fintechs share a framework for protecting data and bank reputations.

Some smaller banks are punching above their weight when it comes to being AI-savvy, industry observers say.

With a business-friendly crypto and AI overseer, observers expect a softer government approach to tech projects and partnerships.

There is a major opportunity out there, especially for community banks, to displace predatory lenders and earn a healthy return at the same time. It's just a question of making the leap.

A bot from nCino lets people in the commercial lending department quickly find information in loan documents and in policy manuals that are hundreds of pages long.

Rep. French Hill, R-Ark. — one of the leading contenders to chair the House Financial Services Committee next year — focused on 'debanking' of crypto and other companies in his questions to the witnesses.

Artificial intelligence systems built to assess creditworthiness are trained on data that implicitly accepts past discriminatory lending decisions as legitimate signals about borrowers today.

The two bills would require banking agencies to study artificial intelligence and its application in the banking sector, and would codify findings from an earlier AI working group formed by the committee.

The technology has the potential to democratize access to knowledge about financial services, but like any tool, it must be used carefully and responsibly.

Items include estimations of President-elect Donald Trump's impact on fintech funding, the fallout from VyStar Credit Union's tech moves and more.

In a string of speeches last week, the top federal banking regulators outlined goals and framed their thinking about artificial intelligence in financial services, but the biggest questions around liability and widespread adoption remain unanswered.

While the risks, benefits and magnitude of artificial intelligence's impact on financial services remain unclear, agencies should keep an open mind toward the technology and avoid reflexive risk aversion in bank supervision, Federal Reserve Gov. Michelle Bowman said.

The 2.0 version, expected to launch next year, will provide more detailed responses based on more complex, humanlike thought processes.

Acting Comptroller of the Currency Michael Hsu said that while artificial intelligence is a potentially transformative technology, regulators should be wary of waiving liability for its use in banking.

As banks continue investing in technology to boost productivity, they aren't losing sight of their call centers' human sides. Even as AI grows in importance, agents are more important than ever

The card brand uses a new form of generative AI that improves data sourcing, making human involvement less necessary.

The Treasury's financial crimes arm alerted banks to the dangers of AI-powered fraud, urging close monitoring and swift reporting of any suspicious activity.

The Biden administration's executive order on AI may be canceled and replaced with less restrictive policy, but banks will still need to proceed with caution, experts say.