Helping programmers become more productive, modernizing legacy systems and conducting compliance assessments are among the hundreds of gen AI use cases in production or in the pipeline for Shadman Zafar, co-CIO for Citi and lead for the bank's generative AI work.

Honorees from 2024's Most Influential Women in Payments, representing companies such as MoneyGram, Walmart, Segpay and more, share insights into how how artificial intelligence is changing their companies and their industry.

Tipalti, Stax and Stripe are among those using new artificial intelligence tools as digital helpers for staff. The specifics vary based on each company's mission and level of comfort with the technology.

The New York bank's AI research group has published 400 papers, according to new research from Evident; TD Bank Group's Layer 6 unit published 14 last year. These groups work to solve real-life problems in the business units.

The payment company is working with Google Cloud to develop new forms of machine learning on a larger scale.

For customers who are declined through traditional underwriting models, artificial intelligence models that can take in more data take a wider lens of creditworthiness.

New regulations involving cryptocurrency and the results of key elections will impact the industry's success this year.

Eric Siegel, author of the book 'The AI Playbook,' explains what it takes to get traditional and advanced artificial intelligence projects from idea to execution.

Eric Siegel, author of the book The AI Playbook, explains what it takes to take traditional and advanced artificial intelligence projects from idea to execution.

A new generative artificial intelligence tool from Ncontracts can assist in summarizing lengthy agreements with fintech partners and identifying important clauses.

Most large banks now have a C-suite officer overseeing AI. Here's why and what such a job entails.

It's early days in the Connecticut bank's testing of Cascading AI, but one clear benefit has emerged: The software can handle the many inquiries that come in on Friday nights, after loan officers have gone home.

OpenAI, Anthropic, Microsoft, Meta Platforms, and Alphabet's Google are among more than 200 members of a newly established AI Safety Institute Consortium under the department, the Commerce Department said.

CEO Alex Chriss told analysts the company's AI-heavy product rollouts won't improve financial results in the near-term.

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience.

Artificial intelligence promises to replace a large percentage of entry-level analysts, call center workers and others, while leaving most senior managers untouched.

Challenger banks, like traditional banks, are under pressure to operate with fewer expenses. Artificial intelligence is part of the answer, and the impact on the workforce may be profound.

Generative artificial intelligence could streamline numerous operations across the financial services landscape, from building investor presentations to processing regulatory and legal documents.

The recent leadership turmoil at OpenAI underscored the importance of the due diligence banks must conduct before working with a generative artificial intelligence vendor.