Bank technology

Alice Milligan has pushed Citi to introduce dozens of mobile enhancements intended to simplify customers' interactions with the bank.

Some of the biggest risks facing any large bank come from within, such as human error or mischievous traders. Risk management consultant and author Andrew Waxman discusses how cognitive psychology and augmented intelligence offer help.

At CIBC, Aayaz Pira is quickly turning ideas into apps, including its new mortgage one, with the help of its recently formed innovation hub.

Apple formally announced the debut of its rumored Venmo-like P-to-P service, and as with anything Apple-related, it's deeply embedded into the overall Apple ecosystem.

Regions Financial's tool that helps customers find the right account for themselves is among the reasons why Andy Hernandez is a Digital Banker of the Year finalist.

American Banker reporter Brian Patrick Eha shares stories and thoughts from his new book, "How Money Got Free: Bitcoin and the Fight for the Future of Finance," and two fintech leaders explain why Charlotte is destined to be the next big fintech hub.

First Federal Lakewood has teamed up with the largest banks in Ohio on a fintech accelerator and invested in Eastern Bank’s tech spinoff, with the goal of staying relevant.

Here are some major ways that mobile banking, P-to-P payments and fintech are changing banking.

In the quest for top technology talent, financial firms are tapping into a resource long overlooked by Silicon Valley: former members of the military.

Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.