Bank technology

Consumers say they consider mobile banking unsafe even as they increasingly use it, assuming they can do nothing to protect themselves from the escalating threats. Banks can't afford to be so fatalistic.

PayPal co-founder and technology investor Peter Thiel is part of a $3.5 million investment in former PayPal executive Eric M. Jackson's cloud-based business technology startup.

Labor-intensive cross-marketing programs, which were beyond the scope of small marketing departments, are suddenly feasible thanks to automation.

Still facing revenue challenges, Regions, PNC and U.S. Bank vowed to reduce overhead in 2016. The cuts are less about bolstering short-term returns than funding investments in cutting-edge technologies or new products and services to remain competitive.

Biometrics are seen as the future of authentication, but some customers hesitate to ditch old ways. Picking the most practical pain points — like authenticating over the phone — is banks' best bet to win converts, observers say.

As a recent college graduate, I could have been more engaged with my longer-term financial health had I had today's fintech tools at my disposal.

Acquirers are starting to look more closely at a seller’s commitment to cybersecurity to avoid reputational and operational risk.

Banks' core systems are like spaghetti — a mess of noodles. They need to find ways to be more structured,, says Hanspeter Wolf, CEO of onboarding software vendor Appway.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

Roughly 28% of Swift's correspondent bank users have signed up for the cooperative's KYC Registry, defying early skepticism about financial institutions' willingness to share information.

The physical branch network is not dead, but to ensure its viability banks need to get serious about trimming it down and combining branches with digital channels.

Prediction markets are the opposite of "yes men" — they're designed to induce experts to show what they really think. Could large banks, among the most siloed, opaque and politicized organizations around, use internal prediction markets to learn hard truths?

Loading mobile wallets at the ATM is one of several ways Andy Mattes, CEO of Diebold, envisions consumers using their smartphones alongside cash machines.

The project is likely to be mirrored at banks around the country as the automated clearing house evolves from settling payments in three to five days currently to same-day settlement in September and faster payments beyond that.

PayPal Holdings has named the head of a cryptocurrency firm to its board.

As fintech pitches itself as the future of consumer financial services to bankers, regulators, legislative staffers and journalists, it's not enough to claim that innovations are better. We nontechies want an explanation why, in layman's terms.

Ford Motor Credit is rolling out a pilot program that allows small groups of people to lease a vehicle together.

The latest in BBVA Compass' ventures with fintech companies will bring it a simpler way to offer investment advice to the millions of households that typically don't qualify for it.

David Foss is set to become chief executive of Jack Henry & Associates in July. He will remain president of the technology and payment processing services provider.

There is a lingering fear that enabling real-time transfers between consumer bank accounts will open a window for fraud that cannot be closed. But as demand for real-time payments grows, two consortiums led by large banks hope to address the banking industry's fraud concerns by developing an interoperable identity shield.