Bank technology

The bank’s AI-driven virtual assistant, which lets people quickly search transactions and cancel subscriptions and other recurring charges, was an instant hit. But BofA will have to take a number of steps to sustain erica's early momentum.

Ben Holzman helped build Bain Capital Ventures' enterprise software practice.

Banks and startups compete for the same clients, as customers want one source for online checking and investment accounts.

Women with credit scores below 700 feel more stressed about money than any other group, according to a new study. The findings suggest financial firms should cater to them with special advisory products and services.

Guest hosts Jason Henrichs and JP Nicols interview Perianne Boring, founder and CEO of the Chamber of Digital Commerce, about blockchain trends and challenges.

From the opportunities — and threats — in artificial intelligence to envisioning a world in which "Wi-Fi is like air," here is what everyone was buzzing about at American Banker's Digital Banking conference.

USAA's lawsuit accusing Wells of infringing on its remote-deposit patents is new territory: bank-on-bank fights over intellectual property.

Chief among the tips shared at Digital Banking 2018 were: be willing to experiment, seek out partners, rethink cost-cutting and small banks should stop making excuses.

When asked if other banks were being sued, USAA said the lawsuit names only Wells Fargo because the bank is one of the biggest adopters of remote mobile deposit capture and has failed to license the technology.

Facebook, Apple, Amazon, Netflix and Google garner so much attention that they have their own collective shorthand, FAANG. But it was a mostly different set of companies, including Starbucks and Acorns, that were top of mind this week for their financial services moves.