Bank technology

One of the hottest bank technologies is already repeating mistakes of decades past and showing just how far banks have to go to catch up with the times. Here is one easy way to make this emerging tech more appealing to today's customers.

The London-based banking giant has named Vivek Yadav chief administrative officer, and Jeremy Balkin as the new head of innovation.

Samsung sees banking as a long game, and Samsung Pay is its first move. As mobile banking grows, the Korean electronics company believes financial services is ripe with opportunity.

What matters is what the customer gets, not how they get it. Investing in digital distribution yields little unless banks are delivering the products and services that customers crave.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

SourceMedia, the publisher of American Banker, has unveiled a major content and user experience upgrade to PaymentsSource, its flagship resource for the payments industry.

The world's third-largest bank has teamed up with the world's largest bitcoin company with a goal of devising a way to execute cross-border payments more quickly and efficiently. But that isn't all.

The cyberattack on internet service provider Dyn that shut down websites all over the world showed the dangers posed by internet-connected things. That includes many machines commonly used in offices and branches.

A Washington, D.C.-based startup that finances higher education in the U.S. for international students announced a $6 million equity funding round.

Customers of First Citizens Bank in Raleigh, N.C., have been unable to access their accounts online since the company upgraded its digital platform on Monday.

MemoryBank, a new digital-only bank unit of Republic Bank & Trust, aims to serve the sweet spot of customers who are digitally savvy but also have money.

The Office of the Comptroller of the Currency is expanding efforts to encourage the development of new banking products, announcing Wednesday that it will establish an office of innovation to spearhead research and communication related to fintech.

A Florida man with ties to an illegal Bitcoin exchange that was allegedly used by hackers who targeted companies including JPMorgan Chase & Co. is scheduled to plead guilty to undisclosed charges Thursday.

UBS is piloting a program with Alexa, Amazon's chatbot. Clients won't be able to ask Alexa about their portfolios yet, but they can ask questions about the economy.

WASHINGTON – The Treasury Department’s Financial Crimes Enforcement Network issued a reminder to banks that their obligations to report suspicious transactions also extend to certain cybersecurity attacks.

The Federal Reserve is asking the payments industry for input on securing faster payments processing.

Consumer Financial Protection Bureau Director Richard Cordray has revived an ongoing dispute between banks and fintech firms over screen scraping, a method certain companies use to obtain access to consumer bank records.

"I'm both," could be the answer a mobile customer of USAA and perhaps other financial institutions gets in the not-too-distant future from a virtual assistant powered by artificial intelligence, key nuggets of customer-specific data and other technology.

Neither bank regulators nor banks' risk managers can afford to wait until rating agencies downgrade Deutsche before understanding the level of exposure they have to the German bank giant.

When the San Bernardino shooter obtained a loan online, he reportedly used his real name, which wasn't on the government's sanctions-screening list, underscoring the limitations of identity verification technology.