Bank technology

Privacy in electronic payments is critical does not entail anonymity, argues Dave Birch of Consult Hyperion. Encryption technologies can protect privacy while allowing authorities to trace stolen digital money in break-the-glass situations, he maintains.

Processing payments is a costly activity for banks, one that nonbank businesses, such as telecommunications operators and retailers may be able to handle more nimbly and efficiently, says Dave Birch of Consult Hyperion. Rather than threats, banks should view these more lightly regulated outsiders as potential partners.

The recent public fascination with the digital currency Bitcoin taps into a latent frustration with the current inadequate banking and payments system, says Dave Birch of Consult Hyperion. While Bitcoin itself may not be the wave of the future, it shows how the next generation of payments technologies will work and bears watching by bankers.

Roughly two months after BBVA Compass launched its branchless bank account for basketball fans, the bank has about 10,000 NBA Banking customers, says BBVA's chief marketing officer John Wessman.

Mobile device fraud is climbing with consumer adoption of the technology, according to a joint study released by payments technology company Jumio and Harris Interactive.

RDM Corporation, a provider of remote deposit capture technology, has reached an agreement with U.S. Dataworks such that the latter will now resell its solution.

NCR has added a customer for its video banking service. The global technology company said Monday that Coastal Community Credit Union on Vancouver Island, British Columbia has installed NCR's APTRA Interactive Teller at a recently-opened branch in Duncan, a city on the southern part of the island.

A global survey Cisco released Monday offers clues to the types of technology consumers want to use to interact with their banks.

As DDoS attacks continue to cause online banking disruptions, experts share best practices on what to say to customers through social media channels. The second of a three-part series on the cyberattacks on banks.

The former Citigroup and Bank of America executive told attendees at a forum that the banking industry must diversify and embrace women as more than a niche market.

Telling customers online banking is down is never easy. Explaining that online banking is down due to a cyberattack is even harder. Below are seven ways financial services companies are informing customers about DDoS attacks on digital platforms:

Legislative efforts to strengthen the nation's cyber defenses are shifting to the U.S. Senate after passage of a controversial bill by the House of Representatives.

Computers, as fast that they may be, fail to provide depositors with the same quality service as the NCR 2000.

Gavin Michael has been named head of digital for the New York bank's consumer and community division.

The San Francisco company that built software to help consumers reach their financial goals is now seeking banks willing to adopt its platform. This is the sixth and final profile of up-and-coming fintech startups.

PFM software company Pageonce has eight million customers already of its PFM software. Fifth in a series of six profiles of up-and-coming fintech startups.

Silicon Alley software company BillGuard is crowdsourcing fraudulent credit card charges and attempting to sell special consumer protection to banks.

As expected, the U.S. House of Representatives on Thursday passed a controversial bill that aims to bolster the nation's defenses against cyber threats.

Former head of the Bank of America/MIT/Harvard Center for Future Banking has strong words about banks’ slowness to protect their customers and innovate.

PNC Thursday became the first U.S. bank to join the Bank Infrastructure Architecture Network, a standards group that promotes the use of services-oriented architecture in banks.