Bank technology

The storm may have passed, but its effects on big banks and their customers are far from over.

Users of SaveUp, which offers prizes for debt reduction and savings, enjoyed improving their financial habits and said they liked their financial institution better as a result.

Swift, the international payment messaging group that has long sought to increase membership among "corporates," announced that more than 1,000 corporations have joined its corporate treasury user community.

The coming year will be "the year of voice biometrics" for authenticating bank customers, according to Al Pascual, security, risk and fraud analyst at Javelin Strategy & Research. Consumers want it and banks can afford it, research shows.

Banks like Huntington Bancshares and Mercantile Bank of Michigan have no immediate plans to upgrade to Windows 8 internally, which is a typical stance of businesses toward enterprise upgrades.

More than one third of commercial bankers are conducting manual data entry for tasks that ought to be mandated, according to a survey released Monday.

Social media is a work in progress at some banks, which are still using venues such as email to communicate information to staff in the eye of Hurricane Sandy.

Two shopping experiences and a well-timed commercial from Isis indicate tapping a payment-capable phone against a reader may, in fact, be so much easier than swiping a plastic card … so long as merchants have complete buy-in.

Thanksgiving and the ensuing shopping sprees are a few weeks away, but a group of merchants who accept the digital currency Bitcoin are planning their own Black Friday before then.

New Forrester research finds old-fashioned channels, like the phone call, matter almost as much as online and mobile banking services.

Numerix, an analytics software company, plans to use Microsoft's cloud platform, Windows Azure, for more of its offerings.

While banks have reason to be prepared for and concerned about further cyber attacks, there's reason to believe that the perpetrators can and will be caught.

Because its customers have already gravitated toward remote check capture and online wire transfers, business is carrying on fairly normally at The Westchester Bank as Hurricane Sandy approaches.

A provider of software for the financial industry has introduced a platform to help banks satisfy evolving capital requirements.

PricewaterhouseCoopers's survey on board strategy suggests bank boards aren't knowledgeable about technology, but are willing to learn.

With limited resources to invest in new technologies, banks need to place small bets on a portfolio of promising options, team up with innovation partners and exceed customer expectations.

Retiring Visa chief executive Joseph Saunders revealed a secret ambition to become a journalist. We hope he's prepared for the pay cut.

It is one thing to see an irrelevant ad on a billboard in Las Vegas, but it's quite another to get an irrelevant message from an institution who knows more about me than many of my relatives.

Microsoft's new operating system and tablet officially launches today. ING Direct in Canada already has a tablet and desktop banking app for Windows 8; Bank of America and USAA are developing them.

Citigroup Inc. (C) was fined $2 million after a junior analyst improperly disclosed confidential information before Facebook Inc.'s initial public offering, Massachusetts' top financial watchdog said.