Bank technology

The Bank of Tennessee plans to rely on socially driven collaboration to make mortgage processing and other workflows more agile and efficient. Will Barrett, the bank's senior operations officer, discusses the bank's transformation.

Every brand is a publisher. With that in mind, BTN shares nine best social media ideas offered up by business execs at a recent conference.

Raymond James is moving server farms from Florida to Denver in the hopes of avoiding natural disasters.

Amazon is already making installment loans to merchants while it applies for lending licenses state by state.

JPMorgan Chase & Co. bolsters its mobile banking offers by debuting its first mobile app for the Windows Phone platform.

Few companies could survive the large-scale denial of service attacks that major U.S. banks have been hit with in recent days, Prolexic executives say.

Nowadays, financial innovators are focused on digital payment platforms and alternative currencies, but coins were once revolutionary. American Banker takes a look at some of the more noteworthy advancements in the evolution of financial services, using the World Economic Forum's recent report "Rethinking Financial Innovation" as a guide.

Two shareholders say the privately-held core software provider should be sharing more information, such as EBITDA numbers.

What's the next big idea in financial services mobile apps? If the result of a contest conducted by the Treasury Department is an indicator, an app that simplifies student loans will be a big hit.

As fraudsters aim at call centers, variations of the technology that's used to coach customer service representatives can be expanded to safeguard the data that's exchanged during calls.

Bank of America is said to be testing mobile payments using quick response codes with five Charlotte merchants.

Is YouTube about to out-Google Google? The best Tweets this week ran a gamut from the future of search engines to getting a return on investment on social media.

Under the landmark settlement with MasterCard and Visa, retailers could soon start surcharging customers for paying with plastic. Here's why that could be bad news for PayPal.

User input from a pair of tech firms says a vast majority of lenders who are moving toward automated processing have an eye on the stew of mortgage rules that mandate more disclosure and tighter processing.

Bitcoin, the international digital currency defined by its lack of a central issuing authority, now has something like a chamber of commerce.

Bankers "wake up in the middle of the night" worrying about data breaches, a Citigroup executive said this week, as several big banks faced a wave of cyber attacks.

Arrangement will allow the Charlotte, N.C. bank to help business customers improve accounts receivables processes.

The financial services startup said Wednesday that Mohamed Khalil has joined the company as director of products, data and partnerships.

Experts share the real threat behind the cyberattacks against Bank of America, Wells Fargo and others, and what banks can do to protect themselves.

BBVA shows off its innovation knowledge by publishing a digital magazine on it. September marks the third issue of Innovation Edge, with content exploring how gamification and financial services can work together.