Bank technology

When developing its new mobile apps, Centier Bank found ample input from consumers following it on Facebook.

Wells Fargo has deployed a series of network and application monitoring tools to ensure website performance as it continues to assimilate Wachovia's huge network.

From social media analytics to cloud computing to context-aware computing to novel means of building applications, this year's financial services innovators trying out new ideas.

A common thread emerged from this year's list of the top innovators in financial services: Much of the new technology is designed to help financially distressed people.

The region including Iowa, Missouri, Kansas, and Nebraska is a hotbed for tech startups. Just ask Ashton Kutcher and Dwolla.

Advanced persistent threats, a particularly dangerous form of malware, shows no sing of slowing down. What should banks do to stem the tide?

Banks are finding that payments technology is the best way to reach small business clients, a segment that traditionally has been undersaved.

Javelin Strategy and Research says most new payments innovation is coming from tech startups, potentially leaving banks out in the cold.

Banks want to avoid the cost and time needed for full core replacements. But new products like mobile beckon, leading to some creative solutions toward the challenge of modernization.

Bankers always ask what the ROI is on investing in social media engagement. There's more than one answer.

Merrill Edge's Paul Vienick discusses the importance of linking Merrill's mobile apps to those offered by Bank of America, the wealth management firm's parent.

The blackberry has been ubiquitous in banking since the beginning of the last decade, when the devices were picked up by all the major wireless network providers and became trendy enough to create a generation of "CrackBerry" addicts throughout the corporate world.

A conference on retail banking quickly finds its dominant theme: how branches will stay relevant as digital alternatives proliferate.

Branch transactions are declining annually across the industry as customers become ever more comfortable with remote alternatives.

From social media analytics to cloud computing to context-aware computing to novel means of building applications, this year's financial services innovators are pushing the envelope.

A survey sponsored by SunGard finds companies seek integrated payment solutions and vendor enrollment services.

Dean Ilijasic weighs the content and timing of new mobile and tablet apps as the bank tries to tap small business and mass affluent consumers.

The photo-clipping site Pinterest is one of the newest - and most confusing - in social media. Most of the bank-themed images users share are of collectible piggy banks, but Corporate Insight says the site presents an opportunity for real banks as well.

Karl Landert, the chief information officer at Credit Suisse, is stepping down. Chief Financial Officer David Mathers will oversee IT.

Making more bad loans is the tuition price for learning how to build and train new underwriting algorithms.