Bank technology

The line between ATMs, automated self service and live human teller service at branches is blurring, and in some cases disappearing altogether. It has to. Given the stress on budgets, growth of remote access and the massive overhead of a big branch footprint, it's incumbent on banks to make branch service faster and less expensive.

Compliance departments are being stressed like never before by disclosures, audits and testing. Automated compliance platforms are one way to bring it all under control.

Bankers and experts agree that simplicity and fun are among the characteristics of mobile banking apps of the future.

Everyone agrees EMV standards will grow in the U.S. But that's where the clarity ends, as the card networks' mandates carry subtle yet important differences.

Five questions with Jeff Plagge, President, Northwest Financial and chair of ABA's new payments task force.

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Banks spend a great deal of money remodeling branches. Many fork over tens of millions of dollars on remodel initiatives every year, and some of the largest banks will spend over $100 million.

BlackBerry is not dead in the corporate market, but banks' BlackBerry-only stances are softening toward "bring your own device" policies, and requiring new security and management tools.

NetSpend Holdings launched a prepaid MasterCard developed with entertainment conglomerate BET Network.

Fraud losses get a big price tag and banking groups crack down on cyber crime in the big security stories of the week through March 30.

A data breach at a card processor may have affected more than 10 million Visa and MasterCard accounts, security expert Brian Krebs reported Friday on his blog.

The first 725,000 Smith Barney customer accounts have moved over to a fresh Morgan Stanley system. Algo-driven, personalized training of financial advisors and client support personnel have been key to moving records involving nearly $1 trillion in assets.

The Federal Reserve Board is preparing to release yet another important rule required by Dodd-Frank: how and why fraud occurs in debit card transactions and who should have to pay for it.

Cash is already at the margins of society. Doing away with it might make consumers demand stronger protection of personal data, argues David Wolman, author of "The End of Money."

M-Via has added free ATM cash withdrawals to its fee structure for Boom, a service for the unbanked to manage monetary accounts through mobile phones, the mobile-payment network provider announced March 27.

PayPal said Thursday that it has promoted David Marcus to be its president, effective April 2.

Location-based offers, a major selling point of mobile wallets, may have staying power, but one prominent company recently told the feature to get lost.

Sandy Spring Bancorp to outsource receivables this spring.

South Korean security company AhnLab finds almost half the online banking trojan's domains are in the U.S.

MasterCard will offer a new tool to help merchants mitigate the risk of fraud in online transactions.