Bank technology

Broker-dealers don't have to track every message sent through social media — only the ones that relate to business purposes. And unscripted interactions? They can be reported after they occur.

Ag banks and superregionals will be on the rise, many community banks and branches will have disappeared, and three mini-financial crises will have occurred, a roundtable of experts said when asked to predict banking in 2036.

At Wells Fargo and at Con Ed, the use of electronic bill presentment is prompting customers to resolve their own problems online rather than call a service representative.

Prepaid company NetSpend, which has struggled to grow since its successful IPO last year, is being increasingly talked about as an acquisition target.

Fifth Third is offering a payment card that lets users pay from either a credit or debit account.

TD Bank has hired 15 new employees at its Lexington, S,C., operations center and intends to add 20 more to support its growth along the East Coast.

ATM makers will have to start building chip-card acceptance into their machines soon, even though they are not one of the groups Visa targeted in its incentive plan for chip-card conversion in the U.S.

Most banking agencies kept running on Tuesday after a 5.8 magnitude earthquake rattled Washington, but let some employees go home. There were no immediate reports of damage to any of the buildings.

An internal dispute results in B of A's files apparently being destroyed by former associate of WikiLeaks founder Julian Assange.

Web redesign moves a full picture of customer relationships and account info to the landing page.

A new variant of a malicious program called Ramnit increases the threat posed by the infamous Zeus program, which has taken over countless online banking accounts in recent years.

A federal appeals court has sided with a U.K. payments processing company in a long-running patent dispute with Visa Inc. subsidiary CyberSource Corp.

Even though the mobile banking space is maturing, some banks continue to deploy multiple apps to get a first-to-market advantage for new functions.

Accenture said Monday it will buy Dallas-based mortgage outsourcing provider Zenta, in a move that puts the global consulting and outsourcing firm in the thick of the mortgage origination business and the massive loss-mitigation efforts of the mortgage servicing industry.

Navy Federal Credit Union is broadening remote access for its highly mobile member base by tapping the fast growing Android smarthphone market. Not all of the early feedback is positive, however.

Intuit's Mint.com is adding bill payment reminders to its free personal financial management service. The tool lets users add any bill, assign an amount, name and due date.

S1's board urged shareholders Monday to vote in favor of the company's pending merger with Fundtech because it says the deal will propel the technology vendors ahead of their competitors. The board also urged shareholders once again to vote against an unsolicited acquisition bid from ACI Worldwide.

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Modern Woodmen Bank, a relatively small direct bank, had to build and maintain a website that delivers more than what its two tech staffers could handle alone.

Flying lower on the radar than Bank of America Corp.'s latest round of job cuts is a separate but equally crucial streamlining effort.