Banking

The Buffalo, N.Y., bank has hired Aarthi Murali away from JPMorgan Chase to serve as its first chief customer experience officer.

Newcomers Nymbus, Neocova, Finxact and Technisys and older competitors like Temenos, Infosys and Oracle are winning over community and regional banks by offering what some bankers describe as more flexible technology at fairer prices.

Despite what one critic says, Alaska USA Federal Credit Union’s acquisition of branches from TCF Financial will help underserved communities in Arizona.

A look back at CU Journal's latest special report on the challenges the industry could face in the year ahead.

Despite what one critic says, Alaska USA Federal Credit Union’s acquisition of branches from TCF Financial will help underserved communities in Arizona.

On Sep. 30, 2019. Dollars in thousands.

On Sep. 30, 2019. Dollars in thousands.

On Sep. 30, 2019. Dollars in thousands.

The California company will pay $1 billion for Opus, a once highflying bank that struggled with credit issues in recent years.

The bank is offering big bonuses to hire new financial advisors; recent share repurchases have raised the cost of future rebuys.

The people of tiny Duncan, Ariz., have found creative ways to adapt to life in a banking desert, but their experience augurs a worrisome future for many other rural communities.

Verdict on OCC’s supervision of Wells Fargo expected in late spring; TD Bank names Matt Boss its new consumer products chief; CenterState and South State plan $3.2B merger with operations stretching from Virginia to Florida; and more from this week’s most-read stories.

National Lloyds, which provides insurance for mobile homes, has a distribution network that operates in 40 states.

Nonbanks hold a disproportionate percentage of the worst-rated loans, but banks hold a majority of the market, and risk management safeguards are largely untested, according to an interagency report on shared national credit.

The Toronto firm, Canada’s fifth-largest lender by assets, must keep “a careful eye on costs” and improve efficiency, its CEO said in a corporate memo.

Mortgages, auto loans and credit cards should perform well for the next two quarters. Beyond that, all bets are off.

The Kansas City-area institution has sponsored the NFL’s Chiefs since 2016, but became its official banking partner in 2019. The timing couldn’t have been better.

A new app will allow small-business clients to quickly apply for credit while expanded offerings for homeowners associations will help CIT build up its base of low-cost deposits.

The expansion comes after a year in which net income at the Nashville-based credit union dropped by more than half amid a rise in delinquencies and charge offs.