Branch banking

A growing number of financial institutions are piloting initiatives sharing space with coffee shops and other retailers in an effort to boost foot traffic.

The system is designed to help banks deliver more personalized financial advice and is meant as a challenge to traditional bank technology vendors.

Until recently, biometric ATMs were very hard to find in developed markets other than Brazil, India and Japan.

Financial institutions that participate in state-administered EBT programs have a unique opportunity to put more money in the pockets of the nation’s neediest by eliminating surcharge fees on their ATMs, writes Kim Bynan, a senior vice president at FIS.

The nation's largest bank plans to open 90 new branches in new cities this year while continuing its expansion in the Philadelphia, Boston and Washington markets.

In her 27 years working at Discover, Amy Parsons has always found herself in the right place at the right time. Or, more likely, decision makers at Discover have made a habit of putting Parsons right where they need her to tackle the hottest trends in payments.

Its move into new states will allow the nation’s largest bank to pursue the loan and deposit business of more state and local governments.

The personnel changes are part of a broader shift to boost personal banking at the Chicago bank as commercial banking has typically outpaced retail.

The Illinois-based credit union has broadened its field of membership to include two Missouri counties and issued another dividend.

Will Howle, head of U.S. retail and mortgage banking, and Alice Milligan, chief digital experience officer, will leave this spring.