Branch banking

The South Carolina credit union has pivoted to an open-concept model that allows for social distancing, along with a walk-up window to serve members outside the branch if lobby access is restricted for any reason.

The Brink's Company has expanded its cash management and payment solutions portfolio through the acquisition of PAI Inc., a privately held provider of ATM services in the U.S.

Truity Credit Union in Oklahoma is selling its only branch in the state.

While many institutions are part of nationwide shared-branch networks, three Southern California credit unions have agreed to share one facility. The arrangement is believed to be the only one of its kind.

The agency's plan would strengthen requirements that banks use a minimum amount of their real estate for the business of banking, but three grade groups say banks need flexibility in the pandemic to manage occupancy.

Front-line employees yearn to be told they still have a critical role to play, as more customers are seeking in-person help amid the pandemic.

The Indiana company said the move reflects a need to cut costs and customers' increased preference for digital channels.

The Delaware company would remove a rival, gain scale in affluent Philadelphia suburbs and accelerate its transformation from a branch-heavy lender to a digital-first bank with the $976 million acquisition.

Toronto-Dominion Bank said it will close 82 bank branches in the U.S. as part of a “store optimization” in its American unit, where net income dropped in the fiscal first quarter.

As self-service banking offerings continue to gain ground, financial firms must evolve their brick-and-mortar facilities in order to better serve consumers.