Branch management

Northern California utility company PG&E recently shut off power to more than 2 million consumers, meaning some insitutions had to move quickly to minimize the outages' impact on operations.

One Wisconsin credit union's foray into a community of just 2,500 people has been a success, and it could be a template for other institutions to follow.

Credit unions have until Monday night to submit pictures for the popular Day in the Life of Credit Unions photo essay.

Linderman helped build Zions Bank into a retail force and shaped the multistate retail strategy of its parent company, but she will best be remembered for opening countless doors for women and minorities.

Mon. Sept. 30 marks the return of one of CU Journal's most popular annual features, and credit unions from around the globe are invited to participate.

Thasunda Duckett, CEO of Chase Consumer Banking, has been a key architect of JPMorgan Chase's massive planned branch expansion.

The Spokane-based CU had planned a co-location strategy with a local coffee company. While that deal fell through, the credit union is still looking for another coffee vendor to partner with.

As branches in remote areas disappear, banks run the risk of losing business to fintechs.

Credit unions will be covering a range of important issues, including community development and enterprise risk management, as they review their operations.

Locations with a welcoming atmosphere and the latest technology can be a key part of a credit union’s marketing strategy.

A court ruling deals a blow to efforts by HUD to restrict nonprofit housing funds from operating on a national scale; most banks get another year to implement CECL; PNC chief William Demchak plans to enter more markets and more from this week’s most-read stories.

Despite declining foot traffic, consumers still say they want access to a branch, and credit unions can make these spaces attractive with new twists.

Other banks say they need to add branches to attract more deposits, but Capital One is sticking to its strategy of aggressively closing them and gathering the bulk of new deposits online.

As the industry continues to consolidate, operating branches in states far removed from headquarters could move from the exception to the rule.

Besides the Iowa branch deal, First American Bank is also selling certain assets and liabilities in Florida in a previously announced transaction.

At the recent Digital Banking conference, a pair of credit union executives offered insights into how the shift toward digital services has impacted their branching strategy and vice versa.

Paramount Financial Technologies says its software can help banks answer key questions about their branch networks, including when it makes sense to expand them.

Online banking and self-service options for customers free branch workers to focus on business development. Employees will need to step up to the challenge or they'll be left out.

The institution had considered a merger of equals that was never finalized before deciding to change its name to Elevate Credit Union.

The Minneapolis bank will open about 10 branches in North Carolina's largest city by the end of next year, adding to already intensifying competition among big banks.