Branch management

The Jacksonville, Fla.-based credit union purchased the facility from Atlantic Coast Bank for $2.2 million.

Credit unions are having a positive impact by doing everything from shredding thousands of pounds of paper to building their 492nd home for a family.

The Wilmington, Del., company has identified the 30 branches it plans to close or sell following its acquisition of Beneficial Bancorp in Philadelphia. Most of the closures will take place in Pennsylvania.

The $25.5 billion-asset company has also restructured its securities portfolio as part of a broader effort to reduce costs and improve profits.

Citizens Community Bancorp is selling its Rochester Hills, Mich., office to Lake Michigan Credit Union.

Cash recyclers have their place in a branch. But other solutions may help credit unions save time and money when processing large transactions.

As the Latham, N.Y., credit union adds branches, it plans to put an emphasis on service, rather than transactions.

When Listerhill Credit Union was developing its latest location, management decided on using smart ATMs and a more open floor plan.

Staffers at the bank's flagship, multilevel branch in Manhattan say wearable tech has proven ideal for discreet communication among each other to speed customer service.

Sales goals aren’t simply a number to hit, they’re a measure of customer satisfaction and should be treated accordingly.