Branch network

While most banks are shrinking their branch networks, the Cincinnati bank is approaching the day where its branch expansion in the Southeast will more than offset closings in its legacy markets, its CEO says.

The effort is part of a push by interim Chief Executive Officer Noel Quinn to cut costs at Europe’s largest lender by assets.

Alaska USA Federal Credit Union will nearly double its operations in Phoenix after it buys the locations.

The Anchorage-based credit union has agreed to purchase seven Phoenix-area branches from TCF, nearly doubling its presence in that market.

Ardent Credit Union plans to market its adaptable “Cube” design to other financial institutions.

After struggling with profitability, Horizons FCU has been approved to join Premier Members Credit Union later this year.

A provision of the Community Reinvestment Act overhaul package would rightfully hold lenders more accountable for reinvesting in cities where they are feeding off deposits.

Savings institutions are aggressively cutting staff and shortening hours to be more competitive. As a result they have become more efficient than commercial banks.

TD Bank claimed the top spot in J.D. Power’s national bank satisfaction survey, but Wells Fargo showed the greatest year-over-year improvement.

As bank locations close, credit unions are filling the gap in many major cities, but the study also showed CU facilities closing up shop in high numbers.

A new report from the Federal Reserve shows a stark decline in bank branches across rural communities. Even after moving into some of those markets, credit unions aren't always meeting those consumers' needs.

If regional banks really want to compete against behemoths and nonbank entrants they need to emphasize products over M&A.

Three Rivers Credit Union in Bainbridge, Ga., and DOCO Credit Union in Albany, Ga., are expected to operate independently once the transactions are completed.

Tinker Federal Credit Union has allowed the retailer to install its lockers at several locations. It's one of a variety of new tactics institutions are using to get potential new members in the door.

In celebration of International Credit Union Day, CU Journal presents its 22nd annual photo essay showcasing "the credit union difference" in action.

The Pittsburgh company’s “branch lite” approach to retail and middle-market banking in new markets will break even sooner than expected and has had a noticeable impact on loans and deposits.

Northern California utility company PG&E recently shut off power to more than 2 million consumers, meaning some insitutions had to move quickly to minimize the outages' impact on operations.

When she was growing up, Thasunda Duckett's family used crates as furniture and struggled to buy groceries. Now she's become one of JPMorgan Chase's most visible executives, using the lessons of her past to help guide the company's massive branch expansion.

The once-acquisitive company is not interested in a "roll-up strategy" in Texas's biggest city, said CEO Phil Green. In a Q&A, he also explained why loan competition is intensifying and what's really keeping business customers up at night.

The Spokane-based CU had planned a co-location strategy with a local coffee company. While that deal fell through, the credit union is still looking for another coffee vendor to partner with.