A Day in the Life of Credit Unions

Twenty-two years ago this week, Elton John's "Candle in the Wind 1997" topped the charts and "I Know What You Did Last Summer" ruled the box office while "Cold Mountain" was climbing the New York Times bestseller list. At the same time, Credit Union Journal launched A Day in the Life of Credit Unions, a photo essay showcasing some of the work credit unions do day in and day out. Whether that's prepping the branch for the day or interacting with members or hosting dignitaries, for more than two decades this feature has run each year in conjunction with International Credit Union Day as a way to celebrate the magic of the credit union difference in action.

Read on for a sampling of this year's submissions. And for an in-depth look at how the day-to-day business of running a credit union has changed in that time, be sure to read today's cover story, available here.

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Opening up shop
Alexis, a teller at Tarrant County’s Credit Union in Texas, prepares her cash drawer for the day.
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What's in the cards for the day?
Staffers at Portland, Maine-based Evergreen Credit Union start the day with insights and a bit of fun. Pictured here, Cole, a QC specialist, gets a tarot reading from Laura, the CU’s VP of compliance. Nearby, Paige, a senior member service center representative awaits her turn.
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Who's got spirit?
Staffers at Linn-Co Federal Credit Union supported local high schools by participating in “spirit week” dress-up days during homecoming week. In this photo, four employees from the Lebanon, Ore., location show off their tie-dye shirts.
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Badge of honor
Courtney Cross, VP of branch operations and property management at Dallas-based Credit Union of Texas, accepts an honorary badge from Anthony Henderson, chief of police at the Wylie Texas Police Department. The CU sponsored “breast cancer awareness” badges for the entire police force. Cross and Henderson are pictured here with employees at the credit union’s Wylie branch.
Patelco 2019 Day in the Life
Packing peppers
Employees from Patelco Credit Union in Pleasanton, Calif., volunteer at the Alameda County Food bank in Oakland, packing 4,390 bell peppers that will help make roughly 6,200 meals.
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CU at the state capitol
Team members from OUR Credit Union in Royal Oak, Mich., visited the state capitol in Lansing to meet with lawmakers as part of a Michigan Credit Union League advocacy event.
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Health & wellness
Addition Financial Credit Union representatives — including Stefanie Mizrahi, relationship manager, and Joel Martinez, association relationship manager, in the Lake Mary, Fla.-based Cu’s community engagement and partnerships division — took part in a health and wellness fair for employees at the Embassy Suites by Hilton Orlando International Airport.
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BECU goes back to school
Employees from Tukwila, Wash.-based BECU hosted financial reality fairs for nearly 10,000 students at 18 high schools in Puget Sound and Spokane, Wash. Staff are pictured here at Wilson High School.
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A dog-gone good cause
The “surprise squad” from Kokomo, Ind.-based Solidary Community FCU visited the Kokomo Humane Society with a charitable donation and a variety of items from the shelter’s wish list. The CU also committed random acts of kindness by paying for meals for area consumers at local restaurants and coffee shops. Pictured here with credit union employees is Finn, a KHS resident who has also been featured on some of the CU’s billboards.
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Northwest FCU gets festive
Wendy Leewe, mortgage loan originator, and Danielle Washington, Herndon branch manager, represent Northwest Federal Credit Union at the annual Herndon Festival. The credit union goes out into the community each day to participate in local events, work with community partners or help boost brand awareness.
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Tidying up
Stacey, a member service representative at the call center for Tarrant County’s Credit Union, cleans up the office.