Branch network

Other banks have made splashy acquisitions there, but PSB Holdings is getting ready to open a branch after making inroads in the market for three years. Its next step could be M&A.

The Pittsburgh company will take a de novo approach to growth around Washington.

CDCUs provide essential financial services in underserved communities but these institutions can struggle to keep up with compliance and technology demands.

LA Financial's planned merger into Ventura County Credit Union is expected to be completed in early 2020.

Credit unions will be covering a range of important issues, including community development and enterprise risk management, as they review their operations.

Locations with a welcoming atmosphere and the latest technology can be a key part of a credit union’s marketing strategy.

While executives at the Buffalo, N.Y., bank said they would take a closer look at spending, especially given the potential for interest rate cuts, they described investments in tech talent as an essential cost of doing business.

Pierre Habis, president of PurePoint Financial, explains how the digital bank and small network of paperless branches are meeting consumers’ needs.

Despite declining foot traffic, consumers still say they want access to a branch, and credit unions can make these spaces attractive with new twists.

Community banks need to focus more on how their employees talk about the bank and less on new competition moving in.