Branch network

MADISON, Wis. — The World Council of Credit Unions has initiated earthquake relief efforts to credit unions and their members following Saturday's 7.8 magnitude earthquake that struck Ecuador's northern coast.

Florida Credit Unions Shared Services announced a $602,776 patronage rebate and dividend to its participating CUs and stockholders in 2015.

It sounds like a bad idea to seat customers in front of a screen to open accounts or get other higher-level services from remote banking officers, but BluCurrent Credit Union in Springfield, Mo., turned to video banking to cure its branch traffic woes and its members seem to like it.

It sounds like a bad idea to seat customers in front of a screen to open accounts or get other higher-level services from remote banking officers, but BluCurrent Credit Union in Springfield, Mo., turned to video banking to cure its branch traffic woes and its members seem to like it.

With college graduation right around the corner, some credit unions are gearing up to appeal to the latest crop of job seekers who bring both a youthful perspective and a newly minted degree to the table.

ALBUQUERQUE, N.M. — The Credit Union Call Center Conference and Strategic Contact Inc., a consulting firm that focus on contact center technology and operations, announced a formal partnership to conduct a survey to measure the efficiency and effectiveness of CU call centers.

Credit Union Service Centers of Alabama will pay a patronage rebate and dividend for the fifth consecutive year.

When your members spend their days coding at Intel or developing the next big mobile app at tech startup, you can’t afford to take a wait-and-see approach to technology.

Bank of America appears to be retaining more deposits from recent branch sales, using technological advancements to keep customers despite the lack of a physical location.

Eastern Bank turned to YouTube videos as a way to connect with customers it picked up in a recent acquisition in New Hampshire. It even got a little help from Rob Gronkowski of the New England Patriots.

First National Bank of Central Texas is now arming its bankers with iPads so that they can open accounts for small-business customers on the road.

Bank of America announced Thursday that it customers can now suspend their debit cards temporarily; it is the first of several new features the bank has planned for 2016 after it tripled its digital banking budget.

Fintech is a chic topic at Davos, but it's barely a blip on the radar of analysts who lock in on hard numbers during earnings calls. Yet with tech taking a bigger role in financial services, mobile banking or the blockchain might soon become as topical as efficiency ratios or net interest margins.

NEW YORK — Despite crippling amounts of snow from behemoth winter storm Jonas, most credit unions are operating relatively normally, according to leagues in some of the hardest-hit states in the Eastern U.S.

Having shored up capital following the financial crisis, many banks are flush with cash and in search of ways to put it to use. One option for banks that did sale-leasebacks in the past is to reacquire their branches.

NCUA on Tuesday said it is partnering with the Missouri Division of Credit Unions and the Mississippi Department of Banking and Consumer Finance to work with federally insured credit unions affected by the recent severe storms and flooding in the two waterlogged states.

Banks face immense challenges trying to keep up with technology, but they also must cater to older customers with big deposit accounts who still use their branch.

Banks have all the experience they need to remain relevant in the world of digital payments, but they must not sit idly by as a slew of disruptors look to snag the business.

Credit unions have a lot of work to do to modernize branches and keep their technology on par with other businesses' digital tools.

Banks have a lot of work to do to modernize branches and keep their technology on par with other businesses' digital tools. Here are some ideas worth borrowing from retailers, restaurants and consumer electronics makers if banks haven't adopted them already, says appointment-software firm Financial Management Solutions.