Forget directing downsized staffs to sell based on a particular person's share of wallet. Today's customers can tell the difference between brands that push products and brands that are genuinely trying to solve their problems.

As the Consumer Financial Protection Bureau streamlines mortgage disclosure forms, banks worry that the proposed simplification may become a burden.

Glenn S. Welch will become CEO of the company and its Hampden Bank effective Jan. 1. He is replacing Thomas R. Burton, who is retiring, the $611 million-asset company said Tuesday.

Ovation Holdings will acquire two branches in southwest Florida from Liberty Bank, as the Iowa thrift seeks to exit Florida.

First Citizens BancShares (FCNCA) of Raleigh, N.C., wants to open a regional headquarters in Jacksonville, Fla., and add other offices in the area.

Housing industry officials applauded the CFPB's bid to streamline mortgage disclosures, but they are now expressing concern about the more inclusive APR requirements and limits on changes in costs that can vary over time.

M&A could leave Chicago with 100 banks in seven years; rural banks in Midwest fetch better prices; and some large banks may have to shrink, say Stephen Nelson and Eugene Katz of D.A. Davidson.

The president and chief operating officer of Peapack-Gladstone Financial (PGC) will leave the Bedminster, N.J., company at the end of the year.

Providing a safe harbor for only some qualified mortgage loans will swing the stringent credit standard pendulum further in the wrong direction.

Meetinghouse Bancorp in Dorchester, Mass., raised roughly $6.6 million from its initial public offering.

The $6.2 billion-asset First Financial Bancorp (FFBC) will close 10 branches to cut costs, according to a report.

The Treasury Department will receive $62 million from its latest auction of stakes it owns in banks through the Troubled Asset Relief Program.

A dedicated line to Ray Davis' Portland, Ore., office is just another retail touch that helps the bank distinguish itself from competitors.

Trust isn't a message; it's a series of actions that demonstrate character. For the first time since the 2008 financial crisis, the banking industry established public goodwill through voluntary and proactive decisions.

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Northfield Bancorp (NFBK), a mutual holding company in Avenel, N.J., is taking the final step in its conversion to a fully public company.

As it dissolves in the wake of anti-money laundering violations, First Bank of Delaware Owes $15 million to Uncle Sam.

A unit of Heartland Financial USA (HTLF) in Dubuque, Iowa, has completed its acquisition of First Shares in Platteville, Wis., for $10.9 million.

Joe Slavens, the CEO of Northwest Bank & Trust in Iowa, has diversified to cope with weakening loan demand in the Quad Cities. He's got plans for dealing with higher taxes and other community bank challenges.

Sales of previously owned homes rose in October while the supply of homes for sale sank to its lowest in nearly a decade.