The community bank has developed trivia and other Zoom-based games to keep workers engaged during the pandemic.

Many in the industry were adding counseling services to benefits packages even before the coronavirus outbreak spurred demand for assistance with mental well-being.

The announcement marks one of the credit union community's largest funding efforts toward diversity and inclusion initiatives.

Donald Felix will join the Rhode Island company in January as head of national banking. He recently was responsible for developing a personal finance management strategy for JPMorgan Chase’s consumer bank.

The bank is scaling back how it distributes research to clients, part of a push to simplify operations and lower headcount, according to people familiar with the matter.

The Best Banks to Work For package is a collaboration between American Banker and the Best Companies Group, which conducts extensive employee surveys and reviews employer reports on benefits and policies.

Leaders at the 85 institutions that made the eighth annual ranking have found ways to navigate crises (there have been plenty this year) while also bolstering employee morale.

They're making some headway in building workforces that better reflect the communities they serve, but progress has been slow. Here's why.

The New Hampshire bank’s storytelling programs have helped staffers establish relationships that go far beyond water cooler talk.

Rick Wardlaw at Bank Independent in Alabama gets results by adhering to the servant-leadership model.