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Millennials, who alreadymake up a third of banked consumers in America, are used to transacting life in clicks and swipes. Institutions must embrace their needs now or risk extinction.

B&T in Winston-Salem, N.C., said that Brant Standridge will succeed Steven Wiggs as its lending group manager on Aug. 1.

When credit union executives were asked what they thought the Credit Union National Association’s three top priorities should be, here’s what they replied.

North Carolina has lost more than 40% of its banks in the past decade, creating a new tier of larger institutions. More deals are expected to occur, raising questions about the pace of M&A and the fate of those bigger banks.

The Defense Credit Union Council inducts four into its Hall of Honor and other credit union advocates in the news.

After 22 years with CFE Federal Credit Union, the last 19 as president and CEO, Joseph A. Melbourne, Jr., plans to retire effective March 31, 2017.

Franklin Financial Services in Chambersburg, Pa., has find a successor for its chief executive.

David Clendaniel, the CEO of Dover Federal Credit Union, a $441-million institution based in Dover, Del., said he will retire in May 2017.

Want customers and noncustomers to hold your bank in high regard? Then get executives to offer thought leadership on social issues, rather than just having them be a mouthpiece for quarterly earnings. That's what the Reputation Institute recommends, as leadership replaces performance as a key driver of bank reputations.

Is being customer-centric a goal at your bank? You’ll need to master these five practices to align employee behavior with your desire to improve the customer experience.

The $126 billion-asset holding company for Regions Bank said Jeremy King, who had been support manager for private wealth, is now executive vice president of wealth management strategy and effectiveness for Regions Wealth Management.

Two VPs head to the C Suite and other credit union professionals in the news.

The $5.5 billion-asset company said in a press release Wednesday that Vincent Palagiano, who has been its chief executive since 1989, will retire at the end of this year. Kenneth Mahon, Dime's president and chief operating officer, will succeed Palagiano, who will remain chairman.

Iberiabank in Lafayette, La., has added a retired investment banker to its board. The $20 billion-asset company said in a press release Tuesday that Rick Maples, who once was head of investment banking at Stifel Financial, had become a director.

Franklin First Federal Credit Union has appointed one of its former tellers to its top leadership position. Michelle Dwyer will succeed Martha Richardson as chief executive and president starting July 1. Dwyer joined as a teller in 2007 and was named accounting specialist in 2013.

The Canadian company is determined to rely on low-cost deposits, lending prowess and cross-selling to justify the price it will pay for PrivateBancorp. Each of those strategies could backfire, highlighting why most acquirers emphasize cost-cutting when pitching a deal.

WaterStone Financial in Wauwatosa, Wis., has promoted from within to fill its chief financial officer role.

Amegy Bank of Texas in Houston has promoted Laif Afseth from executive director of commercial and industrial lending to president of the company.

Credit union leaders appointed to key boards and other CU advocates in the news.

RANCHO CUCAMONGA, Calif. — After more than 40 years of service to the credit union community, Stan Hollen is retiring.