SACRAMENTO, Calif.-The Golden 1 Credit Union topped all California banks and credit unions in a recent service satisfaction study by Prime Performance.

TUKWILLA, Wash.–To effectively cross sell a new member at signup, the front-line team must consistently follow five steps.

ATLANTA – Delta Community CU raised more than $285,000 through Atlanta initiatives that were earmarked for the Pediatric Trauma Center of Georgia.

RALEIGH, N.C. – College financial aid officers and specialists will be available at more than 200 State Employees CU branches across North Carolina on Saturday, Feb. 18 to help high school seniors and their families complete and submit a free application for Federal Student Aid forms online.

ORONO, Maine – University CU and town officials signed a formal agreement to redevelop a downtown site that once was home to the historic Katahdin Building.

DALLAS – A New York man has filed a new string of ATM disclosure suits, just as credit unions appear to be getting their hands around another broad swath of suits brought by two Michigan retirees.

LAKE MARY, Fla. – Orange County Public Schools says it has earned about $100,000 in dividends from a three-year-old debit card “MyCFE4Schools” affinity program it has with Central Florida Educators CU.

PORTLAND, Ore. – OnPoint Community CU said it is introducing a variety of insurance products through its OnPoint Insurance Services CUSO.

WASHINGTON – Rates on the 30-year fixed-rate mortgage hit another low this week, averaging 3.88%, according to Freddie Mac.

AUGUSTA, Maine – Maine credit unions will hit the airwaves throughout 2012 with a multi-channeled marketing program, including a second year of “Young & Free Maine.”

PENSACOLA, Fla. – A new team of superheroes is hitting the area’s billboards – life-sized comic book characters that are going to tout the Pen Air FCU message throughout 2012.

ROCKY HILL, Conn. – Nutmeg State FCU has selected six members who will carry its message through a local television ad campaign as the credit union’s “Super Fans.”

BLUEFIELD, W.V. – A federal judge yesterday lifted a stay on a three year-old civil suit filed by NCUA against the former CEO of N&W Poca Division FCU charging she and her family stole as much as $5 million from the tiny credit union, thereby allowing NCUA to pursue its claims.

ATLANTA – A man who held a member of Georgia’s Own CU hostage, then forced employees at gunpoint to open the credit union vault before making off with $140,000 in cash during last March’s armed holdup, on Wednesday was sentenced to 22 years in federal prison.

CANTON, Ohio – ATM maker Diebold, Inc., plans to move its offices to a 55-acre site in nearby Green, Ohio, where it plans to build a new, $100-million headquarters.

NEWARK, Del. – Student loan giant Sallie Mae, which has had a difficult few years, reported lower delinquencies and charge-offs, and declining operating expenses, helped fuel a 14% rise in fourth quarter earnings, to $511 million.

SPOKANE VALLEY, Wash. – Numerica CU employees contributed $17,000 to three community organizations in its Washington and Idaho communities.

TROY, N.Y. – CAP COM FCU presented a $30,000 check to the Seton Health Foundation, which will be used to fund a prescription drug assistance program for low-income families in Rensselaer County.

MEMPHIS, Tenn. – Orion FCU has donated two foreclosed homes to the North Memphis Community Development Corp., a local non-profit dedicated to providing safe, affordable housing to low-income families.

ST. HELENS, Ore. – St. Helens Community FCU has rolled out Kasasa accounts that pay members to use their account with what interests them most – high interest or digital downloads from iTunes or Amazon.com.