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Market Intelligence:
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Industry Data
  • Payday lending
    Party-line split continues as NCUA approves new payday loan rule

    Board Member Todd Harper was the lone dissenting vote on the rule, saying it was a "bridge too far." Lawmakers and consumer groups have also spoken out against it.

    John Reosti Author Image
    By John Reosti
    Reporter
    September 19
    Todd Harper NCUA votes - CUJ 091919 (2).jpeg
  • Digital payments
    How some credit unions are using Amazon to their advantage

    Vibrant Credit Union sees great value in converting its members to mobile and digital payments. And days like Amazon Prime Day can be critical for its digital wallet strategy.

    Daniel Wolfe 2024
    By Daniel Wolfe
    Interim editor-in-chief, Digital Insurance
    September 19
    Amazon Prime signage
  • Career moves
    Refreshing the board: Professionals on the move

    Vizo Financial Corporate Credit Union held its board election while other organizations announced promotions and awards.

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    September 19
    AdobeStock_182830463.jpeg
  • C-suite
    Christian Community Credit Union taps COO as interim chief executive

    Marji Hughes is leading the California-based institution on a temporary basis as the board searches for its next CEO.

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    September 18
    CUJ-091819-CHRISTIANCOMMUNITYEARNINGS.jpeg
  • Customer data
    CFPB complaint portal still alive, but with some changes

    The agency put to rest speculation that it might take the database offline, yet new disclosure statements are meant to combat the notion that a complaint proves a company’s guilt.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    September 18
    CFPB headquarters
  • Diversity and equality
    Will credit unions embrace an 8th cooperative principle?

    As the industry considers a movement-wide focus on diversity and inclusion, some at the annual Inclusiv conference say there are opportunities for credit unions to better serve immigrants and have more diverse staffs.

    By Michael Bartlett
    September 18
    Inclusiv immigration panel
  • Succession planning
    CEO of CrossRoads Financial FCU to retire at start of 2020

    A successor to Janet Bantz, who has led the Indiana-based institution since 1989, has been selected but not formally announced.

    By Melissa Angell
    Reporter
    September 18
    Janet Bantz, CrossRoads Financial FCU
  • Mortgages
    Credit unions could do more to reach Hispanic Americans

    Hispanics will make up more than half of new homeowners by 2030, and credit unions need to actively market to this demographic, according to a panel discussion at Inclusiv's annual conference.

    By Michael Bartlett
    September 18
    L Thomas Settino R Daniel Garcia-Velez
  • Growth strategies
    The industry is pushing voice banking, but do members care?

    A new registry aims to make it easier for credit unions to set up voice banking capabilities, but it remains to be see if consumer demand is there for this service.

    By Melissa Angell
    Reporter
    September 18
    CUJ-Voice-9319.jpeg
  • Career moves
    Acknowledging a job well done: Professionals on the move

    An executive from Visions Federal Credit Union was recognized for her advocacy work while credit unions announced personnel changes.

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    September 17
    AdobeStock_194897030.jpeg
  • M&A
    Georgia bank agrees to sell to Florida credit union

    First Commerce Credit Union's agreement to buy Citizens Bank is the 14th credit union-bank deal of the year.

    By Melissa Angell
    Reporter
    September 17
    CUJ-BANKDEALS-091919.jpeg
  • Branch banking
    Canopy Credit Union's coffee shop branch gets the kibosh

    The Spokane-based CU had planned a co-location strategy with a local coffee company. While that deal fell through, the credit union is still looking for another coffee vendor to partner with.

    By Melissa Angell
    Reporter
    September 17
    Charlotte Nemec, Spokane FCU
  • Payments
    Credit unions jockeying for position in crowded payments arena

    Credit unions are upping their involvement in all things related to payments in an attempt to bolster the bottom line and ensure they keep up with the competition.

    By Michael Bartlett
    September 17
    CUJ-091219-PAYMENTSCUSOS (3).jpeg
  • Affordable housing
    Bill for transit-oriented affordable housing gets support from MBA

    With the ongoing issue of the affordable housing crisis, the Mortgage Bankers Association – which many credit unions are members of – got behind the Build More Housing Near Transit Act, a bipartisan bill introduced in the House of Representatives.

    Paul Centopani
    By Paul Centopani
    Reporter
    September 16
    In transit
  • Law and regulation
    Week ahead: All eyes on regulators

    Congress is in session, but actions at NCUA, FASB and more will dominate the upcoming week in Washington for credit unions.

    By Melissa Angell
    Reporter
    September 16
    Capitol Hill, Washington D.C.
  • Succession planning
    Liberty Bay Credit Union's succession plan moves ahead as CEO retires

    After a nine-month transition period, Lyndon Matteson has been elevated from president to president and CEO following Edward Lopes' retirement.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    September 16
    Lyndon Matteson, president and CEO of Liberty Bay Credit Union
  • Corporate philanthropy
    A touch of Disney magic: Credit unions in the community

    Another look at the variety of ways credit unions across the country are giving back to those they serve.

    By Melissa Angell
    Reporter
    September 16
    OCCU CHOC 2019 Team Photo 1.jpg
  • Technology
    Why this credit union is taking innovation into its own hands

    Hawaii State FCU has a dedicated branch for testing new products. It's a format that other institutions could follow.

    By Michael Bartlett
    September 16
    CUJ-091019-INNOVATIONLAB (1).jpeg
  • Digital banking
    NCUA awards $1.9 million in grants to low-income credit unions

    The money will help 155 institutions with outreach, security, training and more.

    By Michael Bartlett
    September 13
    ncua 2
  • Succession planning
    Changing Seasons Federal Credit Union welcomes new CEO

    Rob Picard is replacing Sue Cross, the Hampden, Maine-based credit union's long-term CEO who is retiring.

    By Melissa Angell
    Reporter
    September 13
    Rob Picard Changing Seasons
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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