The National Credit Union Administration is expected to approve its proposed 2019-2020 budget this week, while Congress holds several hearings of interest to CUs.

A new report finds credit unions' edge in satisfaction rates has all but been wiped out, while a separate study finds negative interactions with CU staff could have a big impact on the bottom line.

Credit unions wouldn't seem to have much in common with the air travel industry, but a former VP at Southwest Airlines emphasized the important role culture plays at organizations of all stripes.

Community South Credit Union and LSI teamed up in the wake of Hurricane Michael to put a new spin on collections calls.

The Memphis-based CUSO, known for its NewSolutions system, signed six credit unions, all with assets under $140 million.

With fraud rising alongside mobile deposit usage, credit union executives needed a way to solve the problem without making the process burdensome to employees and members.

A judge dismissed two of the six counts against the Mass.-based credit union, meaning DFCU will join several other CUs nationwide facing similar suits.

Credit Union of Texas was struggling with a slow and expensive hiring process. Management decided to revamp, in part by making interviews more dynamic.

From picnics to products designed for armed service members to building homes for wounded warriors and more, here's a look at how credit unions across the country are making a difference in the lives of veterans.

Consolidation across the financial space isn't going to slow down, but one analyst says credit unions have a significant advantage over the competition.

An effective data analytics strategy could require rethinking all your institution's processes and touch points.

A split Congress starting in January will likely result in total legislative gridlock – which actually works both for and against credit unions.

When Listerhill Credit Union was developing its latest location, management decided on using smart ATMs and a more open floor plan.

Entrepreneurship among veterans has been declining over the past 20 years, according to a report by the SBA and the New York Fed.

During a recent panel discussion, two CEOs shared their own experiences as their branches were overcome by smoke from wildfires raging across Northern California

Rich Karlgaard, who has spent 20 years at Forbes, shared insights into trends and best practices for credit unions

NCUA Chairman Mark McWatters discussed some of the biggest issues facing the industry during a recent address at the California and Nevada CU Leagues' annual conference.

The five institutions join AFG's balloon lending program, bringing 2.7 million consumers and $1.5 billion in assets into the fold.

At the California and Nevada CU Leagues' annual REACH conference in Hollywood, credit union executives offered their take on how the 2018 election could impact the industry.

The state's Q3 numbers show a continuation of positive trends for Wisconsin's state-chartered credit unions.