While some institutions have held off on staffing up for new projects, many mission-critical positions at the executive level are still being filled. It may take until well into 2021 before normal patterns return.

The credit union regulator has no immediate plans to bring staff and examiners back into the office, but Chairman Rodney Hood said staying remote would remain an option for all staff members during Phase 1 of any return.

The Minnesota-based institution is allowing children of some employees to attend school virtually in their branches in order to make it easier for parents to work during the pandemic.

The industry can gain lifelong members in this demographic by validating their financial concerns as the economy struggles and offering guidance without judgment.

Second-quarter data for credit quality defied conventional wisdom, but experts said that these numbers are being artificially helped right now and the worst is yet to come.

Credit union groups continue to make ad buys for industry-supported candidates in advance of Nov. 3, but recent positive economic news could be short-lived.

Many sectors are concerned about making money in an economic downturn, but those fears are higher in the financial sector, according to a study from Arizent.

To shore up the share insurance fund, the National Credit Union Administration would be wise to give the industry additional temporary investment options.

While most industry conferences have gone online, a handful of groups are moving ahead with on-site meetings with an understanding that COVID is likely to reduce attendance.

Understanding that staff are dealing with new uncertainties surrounding the pandemic, some institutions have become more flexible with many of their traditional HR policies.

A nationwide branch network remains a calling card for the entire industry, while also exemplifying the movement's cooperative spirit.

With staff scattered between working at home and in the office, management at many institutions has taken steps to revamp intranets and launch employee-only Facebook groups to keep their workforce connected.

Credit unions need to improve their processes to ensure the problems that have arisen with credit reporting during the coronavirus don't happen again.

The credit union turned to a new engagement strategy for employees after the pandemic forced most of the organization to transition to working from home.

The pandemic has forced the institutions on this year's Best Credit Unions to Work For list to be more flexible with their policies for how and when employees take time off.

The coronavirus has created unprecedented challenges for employers but these credit unions rose to the occasion.

A collaboration between the two industries to help voters cast absentee ballots has been approved to continue through the general election.

More than 160 institutions will use the money to help members weather the coronavirus by offering new products and providing help with loan payments.

New analysis from CO-OP Financial Services showed credit union members veering closer to traditional card usage, but the lack of additional pandemic relief could hamper interchange growth this fall.

The Credit Union Cherry Blossom Run, the industry's biggest annual philanthropic event, saw a nearly 10% increase in giving this year despite being canceled.