Customer data

Changes in consumer behavior patterns will force banks to reassess the information they use to attract customers.

The company still intends to shut down its data centers next year even as the recent hacking that exposed the data of some 100 million people raised questions about its aggressive embrace of cloud computing.

The technology can help banks get the most out of the vast amounts of information at their disposal.

Readers react to Capital One's massive data breach and The Bancorp's expansion in CRE securitizations, defend fintechs offering retirement plans and more.

The bill, similar to legislation that passed the chamber last year, would permit the inclusion of items such as rent and telecom payments to help consumers build their credit profiles.

Banks and third parties must work together to safeguard data being shared when a customer uses mobile apps.

Banks and third parties must work together to safeguard data being shared when a customer uses mobile apps.

An employee at a Canadian cooperative recently stole nearly 3 million members’ personal data. Here’s why it matters to U.S.-based credit unions.

Customers of Marcus, the consumer lending arm that launched in 2016, defy easy categorization, according to an executive at the Wall Street bank.

With big banks investing heavily in IT, credit unions will have to be nimble and streamlined if they hope to compete.