Customer data

Companies must be more prepared to defend user data from malicious outsiders, or suffer the consequences of lawsuits, sanctions from data privacy laws, decreased user trust, tarnished brand reputation, damaged investor relations and more, writes Ben Goodman, vice president of global strategy and innovation at ForgeRock.

From data analytics to focusing on a service culture and more, here's a look at how technology is radically remaking lending.

A Brooklyn startup predicts a mix of blockchain and AI can give retailers a referral and conversion model like Amazon and eBay, but the merchants will have to cede some data control.

Everything from phone bills to utility payment histories could help credit unions expand lending opportunities to consumers without a credit score.

The Consumer Financial Protection Bureau received over a quarter-million complaints in 2018, according to analysis by an advocacy group that urged the agency to maintain public access to its database.

The head of the agency's innovation office said the program will be available only to OCC-regulated institutions.

The Consumer Financial Protection Bureau proposed steps to ease Home Mortgage Disclosure Act requirements, just days after announcing it was retiring a platform to let users analyze raw mortgage data.

Credit unions in the Lone Star State have been working with lawmakers on a series of bills but the clock is ticking since the legislative session ends in May and won't restart until 2021.

The online lender's recent completion of a $700 million securitization provided Jonathan Ebinger at BlueRun Ventures an opportunity to reflect on what he has learned about the power of alternative data.

Credit unions can't truly act as a consumer's financial partner without embracing all the data at their fingertips.