Customer data

The technology can help banks get the most out of the vast amounts of information at their disposal.

Readers react to Capital One's massive data breach and The Bancorp's expansion in CRE securitizations, defend fintechs offering retirement plans and more.

The bill, similar to legislation that passed the chamber last year, would permit the inclusion of items such as rent and telecom payments to help consumers build their credit profiles.

Banks and third parties must work together to safeguard data being shared when a customer uses mobile apps.

Banks and third parties must work together to safeguard data being shared when a customer uses mobile apps.

An employee at a Canadian cooperative recently stole nearly 3 million members’ personal data. Here’s why it matters to U.S.-based credit unions.

Customers of Marcus, the consumer lending arm that launched in 2016, defy easy categorization, according to an executive at the Wall Street bank.

With big banks investing heavily in IT, credit unions will have to be nimble and streamlined if they hope to compete.

Companies must be more prepared to defend user data from malicious outsiders, or suffer the consequences of lawsuits, sanctions from data privacy laws, decreased user trust, tarnished brand reputation, damaged investor relations and more, writes Ben Goodman, vice president of global strategy and innovation at ForgeRock.

From data analytics to focusing on a service culture and more, here's a look at how technology is radically remaking lending.

A Brooklyn startup predicts a mix of blockchain and AI can give retailers a referral and conversion model like Amazon and eBay, but the merchants will have to cede some data control.

Everything from phone bills to utility payment histories could help credit unions expand lending opportunities to consumers without a credit score.

The Consumer Financial Protection Bureau received over a quarter-million complaints in 2018, according to analysis by an advocacy group that urged the agency to maintain public access to its database.

The head of the agency's innovation office said the program will be available only to OCC-regulated institutions.

The Consumer Financial Protection Bureau proposed steps to ease Home Mortgage Disclosure Act requirements, just days after announcing it was retiring a platform to let users analyze raw mortgage data.

Credit unions in the Lone Star State have been working with lawmakers on a series of bills but the clock is ticking since the legislative session ends in May and won't restart until 2021.

The online lender's recent completion of a $700 million securitization provided Jonathan Ebinger at BlueRun Ventures an opportunity to reflect on what he has learned about the power of alternative data.

Credit unions can't truly act as a consumer's financial partner without embracing all the data at their fingertips.

A Cleveland startup’s play in the crowded and noisy P2P market is to nudge the transaction as close to digital version of paper money as possible — without Venmo’s social tools or Zelle’s email model.

The bank is one of many to realize that artificial intelligence is only as good as the data fed into it.