Data and information management

To personalize products and services, banks are now tracking all sorts of alternative data sources, even the manner in which customers type in mobile banking apps.

Cryptocurrency platforms need to take precautions as the number of security incidents seems to be increasing, writes Gaurav Banga, founder and CEO of Balbix.

JPMorgan Chase's Jamie Dimon downplayed "too big to fail," warned against the risk of cyberattacks and lectured high-tech giants about their privacy shortcomings during an appearance in Washington.

Banks’ tab to fight hackers rose 9% from last year by one measure. Investors want them to rein in tech investments, but security experts say the crooks are getting smarter and smarter.

Envestnet|Yodlee wants accessing data to be as simple as selecting a song to play, while bringing institutional analytic power to the bank branch level.

Trellance has acquired IronSafe, which provides data analytics to more than 2,300 credit unions.

Payments will melt into the wider commerce experience and create new incremental value for consumers, according to Brendan Miller, a principal analyst at Forrester.

The cost of fighting fraud at financial institutions is up nearly 10 percent from last year. That means credit unions face significant challenges in being ready for the next threat.

Collaboration is a critical part of how we prevent cyberattacks from turning into breaches that put consumer payment card data at risk, writes Lance Johnson, executive director of PCI SSC.

Visa is pursuing the online criminals to prevent future fraud. Visa also works with law enforcement agencies to quantify potential losses and, where possible, assist in the threat mitigation.

In September, the National Credit Union Administration barred five people from the industry, including one individual who was accused of working to embezzle more than $1 million.

A big investment in data and analytics is paying off for KeyCorp, says Chief Information Officer Amy Brady.

An all-virtual future remains far off, as conversational programs still aren’t capturing the nuance of speech and chatbots have disappointed many customers.

The law gives residents more — and welcome — control over their data. But it will take work for credit unions to meet the new requirements, such as possibly having to amend third-party vendor agreements.

At Beth Johnson's insistence, the bank built an analytics platform that can anticipate customers' needs. It's an investment that is paying off in big ways.

Biometrics make sweeping attacks harder to pull off, but fraudsters are finding new ways to target vulnerable groups of customers.

Card-on-file tokenization systems enable payment details to be instantly refreshed when a card is lost, stolen or expires, according to André Stoorvogel a director at Rambus.

Many companies no longer rely on static passwords alone, and use two-factor authentication to protect consumer accounts. The problem is they're using the same second factor: text messages sent to mobile devices.

The bureau's findings and request for information came after acting Director Mick Mulvaney had cited data security as a flaw at the agency.

Employees are typically a company’s first line of defense when it comes to most threats. As such, it is important to train them on how to identify cloud cryptojacking attacks, according to Anurag Kahol, CTO of Bitglass.