Demographics

A growing number of credit unions are creating the position of chief innovation officer on the management team in order to better define and execute cross-departmental innovation strategies.

The agency awarded grants in three areas: digital security, leadership development and technology aimed at enhancing a CU's capacity to serve the underserved.

The largest generation of Americans is set to inherit over $59 trillion in assets, but the federal financial regulators are behind in hiring millennials and focusing on issues of concern to them.

The largest generation of Americans is set to inherit over $59 trillion in assets, but the federal financial regulators are behind in hiring millennials and focusing on issues of concern to them.

The uplifting story of another Virginia statue — this one honoring the first black female to charter a bank — is well-timed. Plus, JPMorgan Chase's O'Connor on laboring over Libor and U.S. Bank's Lawler on getting people to do the right thing.

The Swiss bank got involved in microfinance in a counterintuitive way: at the behest of its wealthiest clients. Technology has made lending in small rural villages more efficient and profitable.

A study from Navy FCU reveals only a fraction of young adults say they engage in good financial behaviors – and that could be a big opportunity for credit unions.

One untapped resource is appealing to investors to allocate more of their private wealth to companies with successful gender diversity programs.

The Pasadena, Calif., company reported net income of $19.3 million, up from $8 million in the same period a year earlier.

At a time when many banks struggle to win over millennials, Ally Bank appears to be bringing them in: more than 60% of new customers are millennials. President Diane Morais explains how the bank is getting the attention of a younger generation. One popular product: debit controls.

Readers react to USAA teaming up with Amazon’s Alexa, how a new Wells Fargo’s scandal could affect arbitration rules, a digital identity startup’s ambitions, and more.

As an open network, bitcoin is in one sense the most inclusive financial system imaginable. But for now, transfers of the cryptocurrency are priced like a luxury good.

The campaign comes in the light of recent research that shows the state to be one of the best for millennials.

Banks are going to great lengths to sign up the so-called mass affluent for their credit cards. How far is too far?

Regulators need a principles-based approach that seeks to position boards as watchtowers for their banks while not subjecting directors to overly burdensome restrictions.

A big part of the reason banks find it tricky to attract millennials is that not all millennials are attracted to the same thing.

Cards, e-wallets and transfers are all necessary for merchants to attract younger consumers to recurring payments, writes Artem Tymoshenko, CEO of MaxPay.

Apologies to those yearning for escapism, but it is hard to escape turmoil — in financial services, in the economy and in civilization — in this year’s reading list. That said, these weighty topics promise to stimulate the mind: How AI will disrupt employment; dystopian imaginings and real-life histories of societal shifts; the necessity of collaboration; bitcoin’s path from obscurity to relevance; the need for leaders to make sacrifices; and more. Recommendations are courtesy of American Banker readers, editorial staff and BankThink contributors.

Lansing, Mich. is working with area financial institutions -- including a local credit union -- to open accounts for people coming out of prison.

The online small-business lender has also announced the hiring of a new U.S. head of capital markets.