Demographics

The digital bank is a whole new line of business for Goldman, meaning there's no risk that it is cannibalizing from the main institution, said Omer Ismail, the head of the bank's U.S. consumer business.

One consultant offers tips on how to better understand – and compete with – new entrants to the financial services marketplace.

Boston-based Trio is openly offering its cash management account as capital at risk, offering big incentives if consumers agree to sign up for an uninsured account.

Mark Graf, who joined the Riverwoods, Ill.-based credit card issuer in 2011, will participate in the search for his successor.

A year after launching the digital bank, JPMorgan Chase has concluded that the millennials it targeted don't need a separate brand.

Credit unions in Utah, Oregon and elsewhere have made new hires and announced promotions.

Credit unions have made new hires and announced promotions while others are celebrating staff and directors being given awards.

April Tompkins has been chief operating officer at the South Dakota-based institution for three years.

When it comes to digital-native shoppers, it’s more than just understanding how their expectations have changed. These expectations are tied to emotional factors that influence buyer behavior, says Michael Rouse, chief commercial officer at Klarna.

Jamie Gregory has worked for Regions for a decade and was named head of corporate financial strategy early this year, but he's jumping ship to Synovus in late June.