Demographics

Credit unions have much to celebrate when it comes to inclusion, but plenty of work remains to be done in the industry.

Even relatively wealthy Americans are so worried about their finances that it's affecting their mental and physical health. That's one of the findings in a Bank of America survey of more than 1,000 people in the U.S. who have enough investable money to qualify as "mass affluent."

Many CUs feel they can't compete with banks' technology offerings, but the right strategies and investments can help institutions of all sizes stand out in a crowded marketplace.

Eric Jenkins is taking over at the Amarillo-based institution as its president and CEO is set to retire.

Credit unions, a fintech startup and a CUSO have announced a number of promotions and hew hires.

Despite renewed calls from Democrats looking to USPS to offer banking services, policymakers should instead consider reforms that would permit private-sector firms like Walmart and Amazon to offer a wider array of financial products.

Some of the biggest industry moves in May and early June were not executive promotions, but rather departures.

With several top candidates reportedly turning down the job, some insiders are reportedly lobbying the board to appoint C. Allen Parker as the bank's next CEO.

NCUA Chairman Rodney Hood met with President Trump while credit unions across the country announced a number of staffing changes and promotions.

Manulife Financial, Canada's largest life insurer, is taking on the country's large lenders with a new package of banking products designed to win over digitally savvy millennials.

The digital bank is a whole new line of business for Goldman, meaning there's no risk that it is cannibalizing from the main institution, said Omer Ismail, the head of the bank's U.S. consumer business.

One consultant offers tips on how to better understand – and compete with – new entrants to the financial services marketplace.

Boston-based Trio is openly offering its cash management account as capital at risk, offering big incentives if consumers agree to sign up for an uninsured account.

Mark Graf, who joined the Riverwoods, Ill.-based credit card issuer in 2011, will participate in the search for his successor.

A year after launching the digital bank, JPMorgan Chase has concluded that the millennials it targeted don't need a separate brand.

Credit unions in Utah, Oregon and elsewhere have made new hires and announced promotions.

Credit unions have made new hires and announced promotions while others are celebrating staff and directors being given awards.

April Tompkins has been chief operating officer at the South Dakota-based institution for three years.

When it comes to digital-native shoppers, it’s more than just understanding how their expectations have changed. These expectations are tied to emotional factors that influence buyer behavior, says Michael Rouse, chief commercial officer at Klarna.

Jamie Gregory has worked for Regions for a decade and was named head of corporate financial strategy early this year, but he's jumping ship to Synovus in late June.