Demographics

Savings Bank of Walpole loosened up internal policies that had limited body art and cellphone use, and it created the position of community engagement coordinator, to connect with younger workers.

The Office of the Comptroller of the Currency’s questions for the public to comment on the decades-old law could illuminate a path forward as regulators struggle to agree on an updated policy.

Doug Bass had been one of the South Dakota company's regional presidents. He succeeded Ken Karels, who remains chairman and CEO.

Young consumers do not trust centralized authorities, making the distributed ledger attractive, according to Donika Kraeva, strategic communications manager for Dentacoin.

The National Credit Union Administration’s only newly chartered credit union so far this year hopes to reach a highly unique target membership.

Digital banks dispute the notion that they can skimp on customer service because millennials are only shopping for low fees and high savings rates.

The company said that Michael Segner had also succeeded Stephen Mourlam as its president.

Richard Murray IV was named chairman, succeeding John Holcomb III. Murray replaced Holcomb as CEO last year.

Legislation allowing regular bill payments to count toward credit history would solve more problems than some critics fear it would create.

In an exclusive CUJ Q&A, Seaway President Daryl Newell reflects on transitioning from banks to credit unions, shares what football can teach about leadership and offers a few picks for the upcoming pro and college football seasons.

The agency says it will act independently of other regulators to release a notice asking for public input on revamping the decades-old law.

After the 2008 banking crisis, centralized payment systems and financial services don’t have as much appeal to the younger set as a more transparent decentralized system, argues Csaba Csabai, founder and CEO of Inlock.

Banks should update their online and mobile applications — bigger font sizes, perhaps — to ensure their offerings are accessible to older customers.

Theodora Lau and Brad Leimer of Unconventional Ventures, Heather Holmes of Genivity and Marci Lobel-Esrig of SilverBills discuss fintech for older generations.

After the National Credit Union Administration asked for comments on proposed revisions and expansions to its Payday Alternative Loan program, credit unions offered their suggestions for how to fix it.

Craig Kauffman had been a regional executive for Susquehanna Bancshares and BB&T.

The Minneapolis company said Wednesday that Richard, a senior executive in its risk management office, will succeed Bill Parker in October.

Helping the underserved, especially abroad, can help banks retain top workers and boost profits.

Interactive teller machines and other solutions are helping credit unions improve service for members whose primary language is not English.

Forty credit unions participated in the study, which led to nearly $85 million in loans over the course of 18 months.