Demographics

In focus testing for its digital-only app, Finn, Chase learned users wanted a standalone brand that still offered some traditional features, such as paper checks.

The sharing economy, declining cash usage, mobile banking and more will all have a major impact on how credit unions do business less than a decade from now, according to one analyst.

Several leaders have retired after spending years preparing their banks for the regulatory milestone.

Even with the decline, the nation's largest bank still employs a higher percentage of black employees in the U.S. than its rivals.

The Israeli-owned company, which spent the last half-decade addressing stagnation, is open to acquisitions or going public.

MyBucks plans to give away entry-level smartphones, loaded with the company's financial technology, to encourage mobile payments, mobile banking and broader access to digital services in Africa, where financial innovation often moves quickly.

Subscribing to simplification at the expense of nuance is hugely counter-productive, and will alienate both existing and potential customers, writes Elina Mattila, executive director at Mobey Forum.

Mary Jackson, a former executive at Cash America International, succeeds Lisa McGreevy at the helm of the Arlington, Va.-based trade group.

Millennials may be the largest demographic in America today, but one marketing expert says credit unions who ignore older potential borrowers do so at their own peril.

The bank’s joint initiative with CFSI awards capital to firms trying to address issues that the startup teams personally experienced.