Digital banking
Digital banking
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The digital-only Ally Bank has taken several steps to deepen customer relationships through electronic channels, including use of personalized emails and websites that have yielded strong click-through and loyalty rates.
February 26 -
Cheers to Irene Dorner, who gives Virgin Money its new status as the only major British company with a female chairman-CEO duo. Cryptocurrency is on the minds of some smart women, and Simple tries to be awesome enough to overcome consumer apathy.
February 24 -
One CU is opening up its digital transformation process for the entire credit union movement to see.
February 23 -
The North Carolina bank is the latest regional to experience a widespread outage.
February 23 -
The bank will allow its customers to apply for car financing online and receive a decision within minutes.
February 22 -
The internet giant, SunTrust, Ally and other backers have invested $16 million in a new funding round for Greenlight Financial Technology, further blurring the lines between banks and tech companies.
February 21 -
Scores of customers have been unable to use digital channels to access accounts for more than a week, and many have taken to social media to voice their displeasure with TD’s response to the outage. The lesson for other banks: Test new platforms, and test them again, before making them live.
February 20 -
Banco Santander joined existing investors JPMorgan and USAA as well as others in raising $25 million in secondary-round financing for Roostify, which seeks to build a paperless mortgage process.
February 15 -
POPin Video Banking Collaboration offers video chat and simultaneous collaboration between financial institutions and the consumers they serve.
February 15 -
As regulators look to update the Community Reinvestment Act, they should better integrate online and mobile banking activity as part of exam performance.
February 15