Digital banking
Digital banking
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Financial companies that derive most of their revenue from online and mobile channels have substantially higher fraud costs than do similarly sized companies that rely less on the internet, according to a new report.
March 1 -
The bank will spend an additional $1.4 billion on technology in 2018 to gain share and boost efficiency, executives said Tuesday. But they were peppered with questions about whether the big investment will yield a big financial return down the road.
February 27 -
The retailer's foray into wealth management is a wake-up call for an industry that often overlooks female investors.
February 27 -
In an interview during his first day on the job, Anthony Noto also spoke about improving the firm's culture and the prospects for an IPO.
February 26 -
One problem is that banks are shifting to online and mobile channels for delivering advice, which is inferior to in-person communications, according to a recent survey conducted by J.D. Power.
February 26 -
The digital-only Ally Bank has taken several steps to deepen customer relationships through electronic channels, including use of personalized emails and websites that have yielded strong click-through and loyalty rates.
February 26 -
Cheers to Irene Dorner, who gives Virgin Money its new status as the only major British company with a female chairman-CEO duo. Cryptocurrency is on the minds of some smart women, and Simple tries to be awesome enough to overcome consumer apathy.
February 24 -
One CU is opening up its digital transformation process for the entire credit union movement to see.
February 23 -
The North Carolina bank is the latest regional to experience a widespread outage.
February 23 -
The bank will allow its customers to apply for car financing online and receive a decision within minutes.
February 22 -
The internet giant, SunTrust, Ally and other backers have invested $16 million in a new funding round for Greenlight Financial Technology, further blurring the lines between banks and tech companies.
February 21 -
Scores of customers have been unable to use digital channels to access accounts for more than a week, and many have taken to social media to voice their displeasure with TD’s response to the outage. The lesson for other banks: Test new platforms, and test them again, before making them live.
February 20 -
Banco Santander joined existing investors JPMorgan and USAA as well as others in raising $25 million in secondary-round financing for Roostify, which seeks to build a paperless mortgage process.
February 15 -
POPin Video Banking Collaboration offers video chat and simultaneous collaboration between financial institutions and the consumers they serve.
February 15 -
As regulators look to update the Community Reinvestment Act, they should better integrate online and mobile banking activity as part of exam performance.
February 15 -
Webster Bank’s partnership with the national broker-dealer LPL is a reversal of its initial opposition to robo-advisers. It is the latest regional bank to enter a market first claimed by the biggest banks.
February 13 -
The bank joins a small group of companies that believe short-term forecasts will ultimately help customers build healthier financial lives.
February 13 -
The online small-business lender is enjoying a payoff from its year-old push to cut costs and tighten underwriting standards. It is also set to announce another lending agreement with a major bank this year, its CEO said Tuesday.
February 13 -
After launching a video-banking platform in 2016, Vibrant Credit Union has now rolled the program out across its entire branch network, citing high member satisfaction rates, a boost in lending and decreased wait times.
February 9 -
The journey Diane Morais is taking Ally on is all about being more relevant to customers. Doritos offers a lesson on how to do the opposite. CIT's Ellen Alemany says banks are 'terrific' about addressing sexual harassment. But what about the gender pay gap and boardroom balance?
February 8




















