Labor-intensive cross-marketing programs, which were beyond the scope of small marketing departments, are suddenly feasible thanks to automation.

Biometrics are seen as the future of authentication, but some customers hesitate to ditch old ways. Picking the most practical pain points — like authenticating over the phone — is banks' best bet to win converts, observers say.

As a recent college graduate, I could have been more engaged with my longer-term financial health had I had today's fintech tools at my disposal.

Banks' core systems are like spaghetti — a mess of noodles. They need to find ways to be more structured,, says Hanspeter Wolf, CEO of onboarding software vendor Appway.

The physical branch network is not dead, but to ensure its viability banks need to get serious about trimming it down and combining branches with digital channels.

Bitcoin’s history is a fascinating story unparalleled in the worlds of tech and finance for its colorful characters, mystery and intrigue.

PayPal Holdings has named the head of a cryptocurrency firm to its board.

As fintech pitches itself as the future of consumer financial services to bankers, regulators, legislative staffers and journalists, it's not enough to claim that innovations are better. We nontechies want an explanation why, in layman's terms.

The latest in BBVA Compass' ventures with fintech companies will bring it a simpler way to offer investment advice to the millions of households that typically don't qualify for it.

Digital and alternative currencies are often cast as libertarian-friendly payment vehicles whose very mission engenders government antagonism. But in Canada, things are a bit friendlier.