Community banks can’t afford the digital banking services customers demand; Vanguard's "banklike" cash management service couldn't match banks' offerings.

The drudgery of filling out forms and changing bills prevents many customers from swapping banks. One fintech has simplified that exchange, and banks are willing to pay it to deliver them new customers.

The CEO of the nation's biggest bank gave the fintech props for revolutionizing payments and then building off its success to provide a whole range of services to small-business clients.

The foray into digital consumer lending follows a similar move by rival Citigroup.

Neptune Financial, an online business lender, will help the global bank reach commercial customers it was missing before and could ultimately be a $1.5 trillion opportunity, an HSBC executive says.

Midwest BankCentre in St. Louis, with the help of a stable of fintechs, started Rising Bank to keep up with big banks in the hunt for deposits and millennial customers.

Fifth Third is helping consumers — and millennials in particular — save for big-ticket purchases with a new tool that squirrels away small sums into an account that can’t be immediately accessed.

Will Howle, head of U.S. retail and mortgage banking, and Alice Milligan, chief digital experience officer, will leave this spring.

City sues seven banks for alleged price fixing on floating-rate bonds; analyst says “the most negative revelations are yet to come” in the 1MDB scandal.

Readers weigh legislative proposals on pot banking, consider JPMorgan's new digital coin, debate the Federal Deposit Insurance Corp.'s brokered deposit rules and more.

Page views and sales results don't explain which customers do what, and why they do things (or don't do them), in online and mobile banking.

The results suggest that consumers who buy Green Dot cards are using them with greater frequency or for longer periods of time than they have in the past.

JPMorgan is prototyping its own digital currency to be used for cross-border payments and, later, other purposes. Will banks find this a palatable alternative to today's most well-known options?

OceanFirst in New Jersey shuttered more than a third of its branches but says nearly all the customers stuck with the bank because it trained employees to show customers how to go digital.

The moves are aimed at beefing up consumer lending and attracting deposits in markets where Citi has no branch presence.

The bank says it has restored access, but it hasn’t explained how a fire-suppression system at one facility could cause a nationwide outage across all of its channels, or how its system as a whole could have been left so vulnerable to the incident.

The company’s investment in a small business lender is said to be the biggest ever in Europe; the merger may raise questions from regulators, spur more mergers.

The merged bank would set up an innovation and technology center in Charlotte as part of its bid to compete better against the largest institutions and fintech startups.

Customers reported being unable to access online banking, mobile banking or their debit cards.

Chime, a financial technology startup that offers online banking services, is close to raising $300 million at a $1.5 billion valuation, according to two people familiar with the matter.