Serverless computing has its proponents — Capital One and BBVA among them — but the service hasn’t yet proven it can fulfill general systems needs in banking.

Synchrony CEO Margaret Keane says plastic cards will be gone in five years; David Tyrie is succeeding the high-profile Michelle Moore as BofA's digital chief; Fed outlines a new approach for its post-crisis supervisory program; and more from this week's most-read stories.

The regulator awarded $2 million in grants to 203 low-income credit unions.

Azlo, Bento, Bank Novo and other neobanks argue they are better at helping small businesses, giving them extra attention, technology and advice.

The credit union says employee charges that its AML program is deficient are false; Michelle Moore, who helped launched the Erica digital assistant, wants more time with family.

The high-profile Michelle Moore will step down at year-end, to be replaced by David Tyrie. More synergy between digital operations and consumer products, while maintaining financial discipline, seems to be an important priority.

The New York unit of Popular has contracted with Biz2Credit to automate commercial loan approvals and handle the underwriting for applications under $100,000.

SigFig is partnering with Citizens Bank to launch an advice platform in its effort to become a direct competitor to legacy core systems providers.

State regulators have once again sued the OCC, arguing it lacks legal authority to offer a federal fintech banking charter.

The agency’s biennial survey showed gradual improvement in access to mainstream banks, but over 14 million adults lack ties to a federally insured institution.

Frank Sorrentino, CEO of ConnectOne, says bankers who are unwilling, or unable, to invest in technology upgrades may have to find buyers as competition heats up.

The challenger bank is “rebundling” banking, offering more pieces of traditional financial services for a flat monthly fee.

The bank will still use GoTo, an app consumers can use to communicate with a personal banker, but no longer own the Pivotus subsidiary that created it.

The $380-billion asset company will soon join the parade of big banks and tech companies that are migrating online to meet the demands of business owners.

Banks should work to shield some customers who may otherwise be flagged or blocked by AI-powered safeguards, and consider using alternative data to expand services to the underbanked.

Executives are reluctant to pull back on their big investments in technology, arguing they must stay competitive and that they have flexibility in other areas to trim costs if growth begins to stagnate.

The Minneapolis company, which reported strong profits but 1% loan growth, is hiring middle-market bankers in New York and launching a digital lending platform aimed at small businesses.

The Dallas bank has picked a bad time to shift from cost-cutting to expansion as big banks are in a commercial lending funk.

The San Antonio bank will refer customers seeking small-business loans to StreetShares, a financial startup that is similarly focused on serving veterans of the U.S. military.

BankMobile will remain part of Customers for at least two years after regulatory snags derailed a plan to transfer the unit to a Florida bank.