Sure, there is an inherent business tension between banks' digital offerings and personal financial management software. However, the ground rules for making account data available to consumers for use in external software products and apps are in place and the so-called rivalry is overblown.

Analytics tools for customer experience are an increasing priority for banks, but technology alone won't change anything. Banks also need to create an internal culture of data science.

Blockchain technology is often suggested as an answer to the financial world's security problems. Banks on the Swift network are being hacked? Put those international wire-transfer instructions on a blockchain. Card-not-present fraud is up? Well then, merchants should just let people pay with bitcoin. Problem solved.

Stakeholders must come together to make sure that artificial intelligence disrupts banking in a manner that incorporates constitutional values and provides responsible banking services to everyone.

The regional bank has consolidated all of its digital operations under a single leader. Find out what he thinks about customer expectations, bots, fintechs and the coming convergence of digital banking.

Chad Ballard, who most recently served as BBVA Compass' director of mobility and new digital business technologies, has joined PNC Financial Services Group.

Banks in cities such as Seattle and New York are getting creative with branching, adding some that are smaller than modest apartments.

Banks have found a novel way to fend off fintech’s plans to take them down: they are funding it. A new report shows corporate venture capital investors, such as those backed by banks, made up nearly a third of funding in the second quarter.

LoanDepot, a Foothill Ranch, Calif.-based company that offers mortgages, home equity loans and personal loans, has raised $150 million in term debt financing.

Like its peers, the San Francisco-based marketplace lender is struggling to manage the fallout of a sharp reversal in the interest of investors.

Cloud-based core vendor Nymbus announced Monday it has completed a $12 million financing round.

Citigroup lost a big technology executive last week and hired another from JPMorgan Chase. Then word surfaced that JPMorgan had decided to replace that exec anyway and a successor was ready to go. It all shows scoring top digital talent has become vital to the largest banks as mobile becomes their future.

Longtime JPMorgan Chase veteran Bill Wallace is set to become digital chief for its consumer bank.

Gavin Michael, head of digital banking for JPMorgan Chase's retail unit, is moving to Citigroup.

Avant, an online consumer lender based in Chicago, is shoring up its funding base with a pair of new transactions.

The San Antonio-based bank announced Friday in a press release that it has named Cox its chief technology and digital officer, a newly created role that includes the oversight of information technology, digital strategy and operations, and experience design.

For years, Tian Jia made the kind of returns on his money that investors in the rest of the world could only dream of. The 29-year-old Beijing-based programmer had $440,000 on deposit at the Hong Kong bitcoin exchange Bitfinex until last week.

In 2008, the smartphone revolution had begun but there were no mobile-first banks and brick-and-mortar institutions were still watching whether mobile banking would actually catch on with consumers.

New documents shed light on the recent incident in which many prepaid card users reported that they were unable to access their own money.

Banks have gotten better at detecting digital banking fraud, but the process of closing and reopening accounts is still a mess — and that is what could send more customers packing.