The pandemic has accelerated the card brand's shift toward providing ancillary services including analytics and dispute resolution.

Opening up universal payments and authentication methods that feel familiar, for both online and face-to-face transactions, could unlock a world of possibilities when it comes to redefining how businesses engage with consumers, says MYPINPAD's Justin Pike.

By holding themselves accountable and following smart standards, organizations will be able to provide consumers with strong security and peace of mind the next time they swap those paper menus for a set of scannable squares on their phone, says Nok Nok's Phil Dunkelberger.

A payment company focused on customer experience can work behind the scenes to facilitate that success, says PayNearMe's John Minor.

Kate Fitzgerald, senior editor at PaymentsSource, talks to Eric Grover, principal at Intrepid Ventures, about the political activities that hinder the expansion of payment systems.

New technological innovations, consumer behavior shifts, competition from fresh digital entrants, and regulatory reforms herald the payment environment of tomorrow. In addition, the current pandemic is pushing players to rethink their market fundamentals in an already transitioning industry. Join John Adams, Executive Editor of PaymentsSource and our special guest, Andrew Jamison a virtual card expert with twelve plus years at American Express and CEO & Co-Founder of Extend, in a discussion about the business strategy, management, and innovations in the post pandemic ecosystem and how it can serve the way the economy is headed.

The ATM and payment terminal makers are facing more competition from software providers. Both have taken steps to head off this threat.

Younger consumers have an appetite for fintech services and digital relationships, says Cloudentity CEO Jasen Meece.

Biometric authentication has always been a challenging subject with consumers, who are accustomed to using the technology to unlock their phones but are still wary about how much personal information they share with retailers and card issuers.

Spurred by the coronavirus pandemic, 88.6% of Barclaycard in-store transactions were made using contactless technology last year, up from 86.4% in 2019, an increase of about 2.5%.