Banks should continually try out new technologies, even after failed experiments.

For the millions of consumers who file auto insurance claims every year, many of whom use digital tools such as mobile apps to submit them, the process grinds to a halt when it comes time to receive their payment.

As smaller screens and internet-of-things devices become more prominent, credit providers will have to find a way to accept personal information without the convenience of a terminal and keyboard.

Airborne drone delivery is becoming e-commerce's version of self-driving cars: A promising but troubled technology that's nonetheless creating opportunities to change the way people make payments.

The Japanese telco Softbank is partnering with Yahoo Wallet to launch a mobile payment app called “PayPay” this fall.

From its beginnings as a standalone Starbucks Card app, the Starbucks mobile experience was always a bit different from what other companies tried to do.

AWS's recent tech summit, with strobe lights and throbbing sound system may have felt more like a music festival than a conference, but one thing was clear: the symbiotic relationship between the online juggernaut and financial services runs deep.

Since the marketplace model is relatively new, the vast majority of the merchants selling through that channel are new too, meaning they do not have the track record that banks look for when providing loans, writes Keith Smith, CEO of Payability.

The person-to-person network also saw $28 billion in payments in the quarter and it added more bank members.

Dunkin’ Brands, parent company of Dunkin’ Donuts and Baskin-Robbins, is extending its deal with mobile app maker CardFree to increase its efforts to close the mobile coffee-sales gap with its rival, Starbucks.

Consumers are already in shopping mode, so retailers that focus on personalized and targeted offerings, and promotional campaigns around Prime Day can all reap the rewards of the Prime Day halo effect, according to Tom Caporaso, CEO of Clarus Commerce.

Dan Loeb’s big bet on PayPal Holdings Inc. is off to a rough start. The payments giant projected revenue below analysts’ estimates for this quarter and saw Venmo growth continue to slow, causing concern among Wall Street analysts that had been bullish on the app’s potential.

Though it’s still early in the development of voice assistant technology, researchers are getting a sense of who’s most likely to use voice commands for shopping and payments.

Grubhub's deal to purchase of LevelUp, announced alongside its second-quarter earnings, is a deal that seems to make more sense for LevelUp — expanding its offerings to include delivery — than it does for the buyer.

Spurred by the PSD2 regulation, the introduction of open banking has also played a key role in a shift to software-delivered services, according to Jason Bobb, senior vice president of global sales and business development for Canonical.

To make informed decisions about fraud prevention, merchants must understand the current fraud landscape, customer expectations, and the risks and rewards associated with internal and external fraud prevention approaches, writes Bernardo Lustosa, partner, co-founder and COO of ClearSale.

Two payments startups, PayStand and Quadpay, are collaborating with Silicon Valley Bank and First Data during a four-month accelerator program to explore mutual product development opportunities.

With just two partnerships, eBay is cutting off a big opportunity for community banks.

The new alliances follow EBay’s February announcement to gradually shift its payments processing business from PayPal to Adyen.

Dynamics has been in the high-tech payment card game long enough to see its market disrupted by two major shifts: the U.S. EMV migration and the launch of Apple Pay. Going forward, the company may find that the best way to deal with a fickle U.S. audience is to focus its attention elsewhere.