E-Commerce

Competition from global giants like Amazon and Alibaba and millions of independent retailers, coupled with the constant threat of credit card fraudsters, makes it imperative that online retailers tick all the boxes to reduce risk, writes Suresh Dakshina, CEO of Chargeback Gurus.

Removing friction across channels and payment types not only leads to a transformative digital banking experience, it also helps ensure those positive outcomes translate to business success for financial institutions, writes Mark Little, senior user experience researcher for digital channels at Fiserv.

The Minneapolis retail big-box chain aims to enhance the efficiency and profitability of a web business that has suffered setbacks in recent years

After rising 73 percent in 2017, Alibaba shares trade at a multiple of 64 times earnings. Tencent is trading at 56 times profit after a 71 percent rise in its stock.

Companies involved in content sharing or social media are seeing fraudsters try to create new accounts for their sites with fake credentials through bot attacks.

Facebook, Twitter, YouTube, Instagram, Reddit and blogs create environments where like-minded users can connect, share opinions and cultivate a sense of camaraderie, creating an unprecedented number of distinct nano-segments, writes Steve Gilde, director of global payments for Paragon.

APIs allow businesses in every market to make payments online, quickly extend their own payment functionality and roll out new features with minimal effort, writes David Yohe, vice president of marketing at BillingTree.

When you look at the potent combination of Prime customers (who are the only ones eligible to shop on Prime Day) and Echo owners, Amazon was shrewd to give those customers extra special treatment.

U.S. retailers have been shutting stores at a record pace as shoppers opt to make more purchases online.

Retailers are worried about the online giant’s move into bricks-and-mortar retailing. For example, Amazon's $13.7 billion acquisition of Whole Foods Market Inc. wiped $17 billion off the value of Walmart.

Local payments are included in the e-commerce checkout process, allowing merchants to immediately sell products online to local customers.

The company has added six new markets in Europe, where it has already established a beachhead for its e-commerce technology.

Black Friday and other holiday periods with high digital transaction volume may be subject to higher fees.

E-payments are growing fast in China, but a one-size-fits-all approach won't be a winner for merchants, writes Franklin Chu, a managing director at Azoya International.

Consumers don't want to feel disconnected from retailers in e-commerce, and don't want a complicated checkout experience, writes Jason Fordham, vice president of product at SmarterHQ.

Pizza Hut has played a large role in building China's middle class. It's also a major cog in Ant's investment in Yum China.

SkyShopper enables Emirates NBD’s credit and debit card customers to make purchases from retailers through a single portal.

Since e-commerce retailers often don't have the same personal relationships as traditional retail, it can be harder to dispute chargebacks.

Product searches can be confusing, which can increase card abandonment and cut into sales. Virtual assistants and other customer service improvements can solve the problem, writes Arjun Mendhi, a director at Infinite Analytics.

Alipay's big partnership with First Data will extend its merchant base, but travelers from China will benefit before U.S. consumers.