E-Commerce

The dramatic shift in consumer buying behavior sparked by the pandemic looks set to change the future of commerce for good, writes Joris Kroese, founder of Hatch.

By gathering pools of customer data ahead of the shopping surge, retailers can capitalize on the increase in shoppers by identifying the right customers and making every engagement count, says Tealium's Sav Khetan.

Unlike a traditional supply chain, where value and risk travels up and down a set of organizations in a linear fashion, the extended enterprise is a complex network of relationships, says PXP Financial's Koen Vanpraet.

Blockchain has too many advantages over traditional payment solutions for merchants to ignore. By accepting cryptocurrency, merchants can tap into a growing multibillion-dollar market and get a taste of a cashless, borderless future, says Nash's Kellogg Fairbank.

Click to Pay is based on EMVCo’s Secure Remote Commerce (SRC) industry standard, acting as a form of guest checkout which alleviates the need for cardholders to manually enter personal and account information to shop at unfamiliar merchants.

In too many places, identity verification and other vetting is still done manually, says Signicat's John Erik Setsaas.

Every toy, gadget and good you see on YouTube could soon be for sale online -- not on Amazon, but right on YouTube itself.

The service signals the start of a broader shift in retailers directly challenging Amazon and threatening the platform as a shopper's default choice, says Bolt's Greg Greiner.

Amazon.com Inc. is about to test whether consumers who have taken to online shopping in huge numbers during the pandemic will spend even more for deals during the company’s Prime Day sales event.

If the processor does not understand the particular needs of high-risk businesses, merchants working with them could face sudden financial disaster if accounts are terminated without warning, says T1 Payments’ Donald Kasdon.

Embedded finance isn’t an intentional attempt to overthrow banking; most companies are just trying to meet customers where they’re at when it comes to payments, says Kunai's Sandeep Sood.

Alternative payment methods such as bank transfers, e-wallets, cash-based payments and other payment types are currently the vast majority of e-commerce transactions globally, says PPRO's James Booth.

Blockchain's cross-border power eliminates the intermediary and solves the problem of rendering the traditional processing system redundant, and processes the payment on a chain with no middleman intervention, says ForumPay's Joshua Tate.

Indian billionaire Mukesh Ambani’s Reliance Industries Ltd. is offering to sell a roughly $20 billion stake in its retail business to Amazon.com Inc., according to a person with knowledge of the matter.

Sellers need to start implementing the right technologies now, in order to support the retail landscape of tomorrow, says Sorted’s David Grimes.

Verifone has acquired 2Checkout, the Atlanta-based e-commerce payments processor, as Verifone continues to expand its online resources.

Investors have poured a fresh $106 million into Amsterdam payments service provider Mollie, boosting its valuation past $1 billion.

Once a BOPIS strategy is in place with the appropriate fraud controls and logistics to provide a smooth customer experience, it can be a secure way for merchants to find growth and convenient way for consumers to shop, says Visa's Michael Lemberger.

The retailers seeing exponential growth are the ones who have tailored and localized their payments offering to a global audience, says PPRO's Steve Villegas.

The move online has given consumers more comfort with automated channels, writes Mobey Forum's Elina Mattila.