Employee engagement

The industry is grappling with how to thank member-facing staff while also determining how newly mandated leave laws will impact them.

The St. Paul, Minn.-based institution will provide a 20% bonus to member-facing staff who are at additional risk during the outbreak since they are "essential employees."

Though Credit Union of Southern California isn't laying off workers, management wanted to help employees who were still financially affected by the coronavirus.

The best community banks layer human-facing services with new technology to beat the heavyweights in their market.

Roger Heacock, president and CEO of the South Dakota-based institution, will step down in January.

The presidential hopeful wants to mirror a German policy that allows employees of large corporations to vote for board members. Here’s why that won’t fly in the U.S.

Want a winning team at your bank? Take some tips from LSU’s head coach Ed Orgeron on empowering leaders.

The 49 companies that made our third annual list of Best Fintechs to Work For (a ranking compiled by our parent company, Arizent) include a wide variety of employers, such as small-business lenders, wealth management software developers, direct mortgage lenders, digital banks and payments platforms.

The companies on our third annual list of Best Fintechs to Work For (a ranking compiled by our parent company, Arizent) share an ability to create personal connections with employees, and offer top-tier benefits like generous sabbaticals, fully paid insurance, and parental leave on day one.

Some banks and fintechs have already introduced pet-friendly policies in the office. Here are five reasons why it works.

Financial institutions should fully disclose their board composition to begin tackling diversity problems at the top.

In some cases bankers' willingness to close branches and cut staff is a testament to their company's strength.

The regulator’s inaugural event on equity and inclusion highlighted the personal and professional but also veered into addressing hurdles credit unions face regarding this issue.

Clear communication is critical when banks undergo a leadership or operational change.

There are several steps bankers can take to help create an environment that supports women in tech, an area historically dominated by men.

Women should be offered tailored career development programs.

Women need to take charge of their own networking events.

Credit Union of America has given some executives additional roles while other institutions have announced new hires and promotions.

The Credit Union Executives Society recognized two leaders for their contributions to their own institutions and the movement as a whole while other credit unions announced promotions and new hires.

A growing number of institutions offer concierge services for staff members as a way to boost employee retention.